lin fan
318 lines
14 KiB
PHP
318 lines
14 KiB
PHP
<?php
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defined('WXAPP_APP') or exit('No direct script access allowed');
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require_once APPPATH . 'controllers/wxapp/Wxapp.php';
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class Score extends Wxapp
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{
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function __construct($inputs, $app_key)
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{
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parent::__construct($inputs, $app_key);
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$this->load->model('receiver/receiver_score_config_model');
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$this->load->model('receiver/receiver_score_day_model');
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$this->load->model('receiver/receiver_score_month_model');
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$this->load->model('receiver/receiver_score_log_model');
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$this->load->model('app/licheb/app_licheb_users_model');
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$this->load->model('receiver/receiver_customers_model', 'customers_model');
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$this->load->model('receiver/order/receiver_orders_model', 'orders_model');
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$this->load->model('receiver/receiver_score_avg_day_model');
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$this->biz_id = $this->get_biz_id();
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$this->group_id = $this->session['group_id'];
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}
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/**
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* @return array
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*/
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protected function get()
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{
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$max_score = 100; //最高得分
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$uid = $this->session['uid'];
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$show_biz = false;
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$type = $this->input_param('type'); // 0个人 1门店
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$day_type = $this->input_param('day_type'); // 默认0昨天 1上月
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if ($this->group_id == App_licheb_users_model::GROUP_BIZ && $type) { //店长可查看个人或门店
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$show_biz = true;
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} elseif ($this->group_id == App_licheb_users_model::GROUP_INVESTOR || $this->group_id == App_licheb_users_model::GROUP_CUSTOMER_MANAGER) { //投资人和客户成功经理 只能查看门店
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$show_biz = true;
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}
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$where = [
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'biz_id' => $this->biz_id
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];
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if (!$show_biz) {//查看个人
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$where['uid'] = $uid;
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}
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if ($day_type == 1) { //本月
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$where['day'] = date('Y-m-d');
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$where['type'] = $type ? Receiver_score_avg_day_model::TYPE_BIZ : Receiver_score_avg_day_model::TYPE_USER;
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$row = $this->receiver_score_avg_day_model->get($where);
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$up_time = date('Y-m-d');
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$title_hd = '较上日';
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} elseif ($day_type == 2) {
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$up_month = strtotime("-1 month"); //上个月时间
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$where['year'] = date('Y', $up_month);
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$where['month'] = date('m', $up_month);
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$where['type'] = $type ? Receiver_score_month_model::TYPE_BIZ : Receiver_score_month_model::TYPE_USER;
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$row = $this->receiver_score_month_model->get($where);
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$up_time = date('Y-m-01', time());
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$title_hd = '较上月';
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} else {
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$up_month = strtotime("-1 day");
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$where['day'] = date('Y-m-d', $up_month);
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$where['type'] = $type ? Receiver_score_day_model::TYPE_BIZ : Receiver_score_day_model::TYPE_USER;
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$row = $this->receiver_score_day_model->get($where);
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$up_time = date('Y-m-d', $up_month);
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$title_hd = '较上一日';
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}
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$score = ceil($row['score']) ?: 0;
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$abs_score = ceil($row['change_score']) ?: 0;
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if ($abs_score >= 0) {
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$title = $title_hd . "提升{$abs_score}分";
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$score_trend = 1;
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} else {
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$abs_score = abs($abs_score);
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$title = $title_hd . "下降{$abs_score}分";
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$score_trend = 2;
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}
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$percentage = $score / $max_score * 100;
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$score_list = [];
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if (!$day_type && !$show_biz) { //个人且非查看门店
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$scoreLogModel = new receiver_score_log_model();
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$day = date('Y-m-d', strtotime("-1 day"));
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$base_list = Receiver_score_config_model::TYPE_LIST;
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foreach ($base_list as $key => $item) {
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$where = [
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'biz_id' => $this->biz_id,
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'uid' => $uid,
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'day' => $day,
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'type' => $key
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];
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$scoreSum = $scoreLogModel->sum('score', $where);
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$operator = '';
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if ($key > 0) {
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$operator = $scoreSum['operator'] >= 0 ? '+' : '-';
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}
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if ($key == Receiver_score_config_model::TYPE_DEDUCT) {
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$operator = '-';
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}
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$score_list[] = [
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'name' => $item['name'],
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'value' => $scoreSum['score'] ? abs(ceil($scoreSum['score'])) : 0,
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'operator' => $operator
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];
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}
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}
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if($type){
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$desc = "<p><h3>门店运营分</h3></p>
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<p> 门店运营分是通过统计每日店长及车管家的运营分加权平均后得出的分值，运营分按天每日更新，店内人均分数越高，门店的运营分越高。</p><br/>";
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}else{
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$desc = "<p><h3>如何提升运营分?</h3></p>
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<p> 运营分是根据个人在理车宝的基础分、线索分、订单分等方面综合计算得出的分值，运营分按天每日更新，可通过以下方式提升运营分：</p><br/>
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<p><b>基础分：</b>每日初始基本分为50分，当日登录理车宝进行信息查询、线索跟进等操作即视为开工，可再得10分。</p><br/>
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<p><b>线索分：</b>录入线索并且按要求完善信息，无论是平台分配还是自录线索都按时跟进回访并做好小记，尽可能添加客户微信并上传截图，使用系统提供的虚拟电话联系客户留存回访录音以便复盘。
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单条线索不因重复动作而多次加分，分值次日更新，每日新增/跟进的线索越多，线索分越多。</p><br/>
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<p><b>订单分：</b>新增订单并且按要求完善信息，上传相关资料。产生订单时应及时录入系统，否则会因订单时间逻辑不符而导致扣分。分值次日更新，新增订单越多，相关资料上传越完善，订单分越多。</p><br/>
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<p><b>扣分：</b>理车宝使用过程，未按规范要求操作，将会导致运营分被扣。</p><p>具体如下：</p>
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<p>* 线索逾期未跟进；</p>
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<p>* 店长分配线索后未及时跟进，时间超过15分钟；</p>
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<p>* 线索未提前录入，与下单时间间隔少于T+1；</p>
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<p>* 订单未及时录入，导致开票时间早于订单录入时间；</p>
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<p>* 平台下发线索，分配时间超过10分钟[店长]；</p>
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<p>* 战败申请当日未处理[店长]；</p>";
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}
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return [
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'score' => $score,
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'percentage' => $percentage,
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'title' => $title,
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'sub_title' => '当前显示为昨日运营情况评分',
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'u_time_text' => "*更新于" . $up_time,
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'score_trend' => $score_trend, //控制样式：1 上升 、2 下降
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'desc' => $desc,
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'score_list' => $score_list
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];
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}
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/**
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* 获取分数排行
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* @return array
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*/
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public function get_lists()
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{
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$type = $this->input_param('type'); // 默认0店内排行 1门店排行
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$day_type = $this->input_param('day_type'); // 默认0昨天 1本月 2上月
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$limit = $type ? 100 : 10;
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if ($day_type == 1) {
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$result = Receiver_score_avg_day_model::getTopLists($type, $this->biz_id, $limit);
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} elseif ($day_type == 2) {
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$result = Receiver_score_month_model::getTopLists($type, $this->biz_id, $limit);
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} else {
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$result = Receiver_score_day_model::getTopLists($type, $this->biz_id, $limit);
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}
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return [
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'lists' => $result['lists'],
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'day' => $result['day']
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];
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}
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/**
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*
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* @return array
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*/
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public function get_detail()
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{
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$uid = $this->session['uid'];
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$base_list = Receiver_score_config_model::TYPE_LIST;
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$day = date('Y-m-d', strtotime("-1 day"));
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$where = [
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'day' => $day,
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'type' => Receiver_score_day_model::TYPE_USER,
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'uid' => $uid,
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'biz_id' => $this->biz_id
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];
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$dayRow = $this->receiver_score_day_model->get($where);
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$user_score = $dayRow['score'] ? ceil($dayRow['score']) : 0;
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$change_score = $dayRow['change_score'] ? ceil($dayRow['change_score']) : 0;
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$up_data_score = $change_score;
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$score_trend = 1;
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if ($up_data_score >= 0) {
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$change_text = '较上一日提升' . $up_data_score . '分';
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} else {
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$change_text = '较上一日下降' . abs($up_data_score) . '分';
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$score_trend = 2;
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}
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$data = [];
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if ($base_list) {
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$scoreLogModel = new receiver_score_log_model();
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foreach ($base_list as $key => $item) {
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$where = [
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'biz_id' => $this->biz_id,
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'uid' => $uid,
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'day' => $day,
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'type' => $key
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];
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$scoreSum = $scoreLogModel->sum('score', $where);
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$score = $scoreSum['score'] ? ceil($scoreSum['score']) : 0;
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$trend = $score >= 0 ? 1 : 2;
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$data_list = Receiver_score_log_model::getUserLogLists($this->biz_id, $uid, $day, $key);
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$data[] = [
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'name' => $item['name'],
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'score' => $score,
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'trend' => $trend,
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'data' => $data_list
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];
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}
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}
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return ['data' => $data, 'score' => $user_score, 'up_data_score' => $up_data_score, 'change_text' => $change_text, 'score_trend' => $score_trend];
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}
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public function get_radar()
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{
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$day_type = $this->input_param('day_type'); // 默认0昨天 1本月 2上月
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if($day_type==2){
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$s_time = date('Y-m-01 00:00:00', strtotime('last month'));
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$e_time = date('Y-m-t 23:59:59', strtotime('last month'));
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}elseif($day_type==1){
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$s_time = date('Y-m-01 00:00:00');
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$e_time = date('Y-m-d 23:59:59');
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}else{
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$s_time = date('Y-m-d 00:00:00',strtotime("-1 day"));
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$e_time = date('Y-m-d 23:59:59',strtotime("-1 day"));
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}
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$ts_s_time = strtotime($s_time);
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$ts_e_time = strtotime($e_time);
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$biz = (new Biz_model())->get(['id' => $this->biz_id]);
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$province_id = $biz['province_id'];
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$bizs = (new Biz_model())->select(['province_id' => $province_id, 'status' => 1]);
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$biz_id_arr = implode(',', array_unique(array_column($bizs, 'id')));
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!$biz_id_arr && $biz_id_arr = 0;
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$biz_count = count($bizs);
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$names = [ '拓客能力', '跟进能力', '邀约能力', '成交能力', '交付能力'];
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$series_value = [];
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$max_total = [];
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$indicator = [];
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//拓客能力
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$where_max = $where = [
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'status>=' => 0,
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'of_id' => 3,
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'c_time >=' => $ts_s_time,
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'c_time <=' => $ts_e_time,
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];
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$where_max["biz_id in ($biz_id_arr)"] = null;
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$max = $this->customers_model->count($where_max);
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$where['biz_id'] = $this->biz_id;
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$value = $this->customers_model->count($where);
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$max = $max > $biz_count ? ceil($max/$biz_count) * 5 : $biz_count ;
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$series_value[] = $value > ceil($max/$biz_count) ? $value : ceil($max/$biz_count);
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$max_total[] = $max;
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//跟进能力
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$where_max = $where = [
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'status>=' => 0,
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"id in (select DISTINCT customer_id from lc_receiver_customer_oplogs where c_time>={$ts_s_time} and c_time<={$ts_e_time} and cf_platform like 'wxapp' and log like '跟进方式%')" => null
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];
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$where_max["biz_id in ($biz_id_arr)"] = null;
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$max = $this->customers_model->count($where_max);
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$where['biz_id'] = $this->biz_id;
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$value = $this->customers_model->count($where);
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$max = $max > $biz_count ? ceil($max/$biz_count) * 5 : $biz_count ;
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$series_value[] = $value > ceil($max/$biz_count) ? $value : ceil($max/$biz_count);
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$max_total[] = $max;
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//邀约能力
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$where_max = $where = [
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'status>=' => 0,
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'dt_time >=' => $s_time,
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'dt_time <=' => $e_time,
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];
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$where_max["biz_id in ($biz_id_arr)"] = null;
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$max = $this->customers_model->count($where_max);
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$where['biz_id'] = $this->biz_id;
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$value = $this->customers_model->count($where);
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$max = $max > $biz_count ? ceil($max/$biz_count) * 5 : $biz_count ;
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$series_value[] = $value > ceil($max/$biz_count) ? $value : ceil($max/$biz_count);
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$max_total[] = $max;
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//成交能力
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$where_max = $where = [
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'status>=' => 0,
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'order_time >=' => $s_time,
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'order_time <=' => $e_time,
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];
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$where_max["biz_id in ($biz_id_arr)"] = null;
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$max = $this->orders_model->count($where_max);
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$where["biz_id"] = $this->biz_id;
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$value = $this->orders_model->count($where);
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$max = $max > $biz_count ? ceil($max/$biz_count) * 5 : $biz_count ;
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$series_value[] = $value > ceil($max/$biz_count) ? $value : ceil($max/$biz_count);
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$max_total[] = $max;
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//交付能力
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$where_max = $where = [
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'status>=' => 0,
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'over_time >=' => $s_time,
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'over_time <=' => $e_time,
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];
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$where_max["biz_id in ($biz_id_arr)"] = null;
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$max = $this->orders_model->count($where_max);
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$where["biz_id"] = $this->biz_id;
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$value = $this->orders_model->count($where);
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$max = $max > $biz_count ? ceil($max/$biz_count) * 5 : $biz_count ;
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$series_value[] = $value > ceil($max/$biz_count) ? $value : ceil($max/$biz_count);
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$max_total[] = $max;
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foreach ($names as $key => $value) {
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$indicator[] = array('name' => $value, 'max' => $max_total[$key]);
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}
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$data = [
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'indicator' => $indicator,
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'series_value' => $series_value
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];
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return $data;
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}
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} |