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spacestation/api/controllers/wxapp/licheb/Customers.php
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2025-03-12 10:34:24 +08:00

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<?php
defined('WXAPP_APP') or exit('No direct script access allowed');
/**
* Created by Vim
* User: lcc
* Date: 2021/06/23
* Time: 14:08
*/
require_once APPPATH . 'controllers/wxapp/Wxapp.php';
class Customers extends Wxapp
{
private $biz_id;
function __construct($inputs, $app_key)
{
parent::__construct($inputs, $app_key);
$this->login_white = array();//登录白名单
$this->check_status = array();//用户状态校验
$this->check_mobile = array();//需要手机号
$this->check_headimg = array();//授权微信信息
$this->load->model('receiver/receiver_clues_cfrom_model', 'clues_cfrom_model');
$this->load->model('receiver/receiver_customers_model', 'customers_model');
$this->load->model('receiver/receiver_customer_oplogs_model', 'customer_oplogs_model');
$this->load->model('receiver/receiver_customer_tag_model', 'mdCustomerTag');
$this->load->model('receiver/receiver_customer_tagdata_model', 'mdCustomerTagdata');
$this->load->model('receiver/receiver_customers_visit_data_model', 'mdCustomerVisitData');
// $this->load->model('receiver/order/receiver_orders_v2_model', 'mdOrders');
$this->load->model('area_model', 'mdArea');
$this->load->model('auto/auto_series_model');
$this->load->model('auto/auto_brand_model');
$this->load->model("biz/biz_model");
$this->load->library('receiver/customers_entity');
$this->load->model('app/paic/app_paic_users_model');
$this->biz_id = $this->get_biz_id();
}
protected function get()
{
$id = $this->input_param('id');
if ($id) {
$where = [
'id' => $id,
];
$row = $this->customers_model->get($where);
if (!$row) {
throw new Exception('数据不存在', ERR_PARAMS_ERROR);
}
$admin = $this->app_user_model->get(['id' => $row['admin_id']], 'id,uname');
$tags = [$row['level'] . '级用户'];
$status_name = $this->customers_model->get_status();
$tip = $status_name[$row['status']] ? $status_name[$row['status']] : '';
$other_data = ['客户等级' => $row['level']];
if ($row['county_id']) {
$re_area = $this->mdArea->get(['county_id' => $row['county_id']], 'city_name,county_name');
$re_area && $other_data['所在地区'] = "{$re_area['city_name']}-{$re_area['county_name']}";
}
if ($this->get_biz('type') != 5) {
$other_data['客户来源'] = $this->get_cfTitle($row);
}
$brand_name = '';
if ($row['brand_id']) {
$brand_row = $this->auto_brand_model->get(['id' => intval($row['brand_id'])]);
$brand_name = $brand_row['name'] ? $brand_row['name'] : '';
}
if ($row['series_id']) {
$series_row = $this->auto_series_model->get(['id' => intval($row['series_id'])]);
$series_name = $series_row['name'] ? $series_row['name'] : '';
$series_name && $brand_name .= '-' . $series_name;
}
$brand_name && $other_data['关注车型'] = $brand_name;
$other_data['建档时间'] = date('Y-m-d', strtotime($row['p_time']));
$row['cont_time'] != '0000-00-00 00:00:00' && $other_data['最近联系'] = date('Y-m-d', strtotime($row['cont_time']));
if ($this->session['group_id'] == 1) {
$where_visit = ['c_id' => $id, 'biz_id' => $this->biz_id, 'sales_id' => $this->session['uid']];
} else {
$where_visit = ['c_id' => $id, 'biz_id' => $row['biz_id'], 'sales_id' => $row['admin_id']];
}
$visit_time = $this->get_visit_time($where_visit);
$visit_time && $other_data['计划回访时间'] = $visit_time;
$other_data['车管家'] = isset($admin) ? $admin['uname'] : '';
$jsondata = $row['jsondata'] ? json_decode($row['jsondata'], true) : array();
$data = [
'id' => $row['id'],
'cid' => $row['cid'],
'name' => $row['name'],
'mobile' => $this->get_mobile(['mobile' => $row['mobile'], 'rid' => $row['rid']]),
'complete_mobile' => $row['mobile'],
'tip' => $tip,
'is_top' => $row['is_top'],
'status' => $row['status'],
'defeat' => $jsondata['defeat'],
'other_data' => $other_data,
'is_weChat' => $row['wxqy'] == 1 ? true : false,
'generate_order' => $this->myuid == $row['admin_id'] ? true : false,
'level' => $row['level'],
'tags' => $tags,
'wxgr' => $row['wxgr'],
'wxgrimg' => $row['wxgrimg'],
'wxgrimg_url' => $row['wxgrimg'] ? build_qiniu_image_url($row['wxgrimg']) : '',
];
return $data;
} else {
return $this->lists();
}
}
//获取客户其它信息
protected function get_data()
{
$id = $this->input_param('id');
$where = [
'id' => $id
];
$row = $this->customers_model->get($where);
if (!$row) {
throw new Exception('数据不存在', ERR_PARAMS_ERROR);
}
$edit_status = false; //是否可编辑来源
if ($row['of_id']) {
$cfrom_rows = $this->clues_cfrom_model->get(array('id' => $row['of_id']));
$cfrom_rows['type'] == 1 && $edit_status = true;
}
$brand = $this->auto_brand_model->get(['id' => $row['brand_id']]);
$of_title = $row['of_id'] ? $this->get_cfTitle($row) : '';
$paic_user = '';
$row['cf_pid'] && $paic_user = $this->app_paic_users_model->get(['id' => $row['cf_pid']]);
$data['baseinfo'] = [
'name' => ['value' => $row['name'], 'cn' => '客户姓名'],
'mobile' => ['value' => $this->get_mobile(['mobile' => $row['mobile'], 'rid' => $row['rid']]), 'cn' => '客户电话'],
// 'c_brand' => $row['c_brand'],
'of_id' => ['value' => $of_title, 'of_id' => intval($row['of_id']), 'of2_id' => intval($row['of2_id']), 'cn' => '客户来源', 'edit_status' => $edit_status],
'buy_time' => ['value' => $row['buy_time'], 'cn' => '预计购车时间'],
'wxgr' => $row['wxgr'],
'wxgrimg' => $row['wxgrimg'],
'wxgrimg_url' => $row['wxgrimg'] ? build_qiniu_image_url($row['wxgrimg']) : '',
'brand' => ['id' => $row['brand_id'], 'name' => $brand['name']],
'series_id' => $row['series_id'],
'cf_pid' => $row['cf_pid'],
'cf_name' => $paic_user['name'] ?: '',
];
return $data;
}
# tag_type=2意向标签的类型:1到店意向 2 购买意向
private function get_tag_type2_pid($tag_type2 = null)
{
$arr = array(1 => 33, 2 => 34);
if (!$tag_type2) {
return $arr;
}
if (!in_array($tag_type2, array_keys($arr))) {
$tag_type2 = 1;
}
return $arr[$tag_type2];
}
protected function get_tag()
{
$id = intval($this->input_param('id'));
$type = $this->input_param('type');
$tag_type = $this->input_param('tag_type');
!strlen($tag_type) && $tag_type = 0;
$tag_type2 = $this->input_param('tag_type2');
#$tag_type == 1 && $tag_type = 2; # 手工测试tag_type=2用
$tag_type == 2 && !$tag_type2 && $tag_type2 = 1;
$tag_type2_pid = $tag_type == 2 ? $this->get_tag_type2_pid($tag_type2) : 0;
$tag_id = 0; # 230312, $tag_type=1时首个select中tag的id
$tags = $res_td = $re_cus = [];
$re_biz = $this->get_biz();
$city_id = intval($re_biz['city_id']);
$county_id = intval($re_biz['county_id']);
$province_id = intval($re_biz['province_id']);
$c_brand = intval($re_biz['car_brand_id']);
if ($id) {
$re_cus = $this->customers_model->get(['id' => $id]);
$re_cus['province_id'] && $province_id = $re_cus['province_id'];
$re_cus['city_id'] && $city_id = $re_cus['city_id'];
$re_cus['county_id'] && $county_id = $re_cus['county_id'];
$re_cus['c_brand'] && $c_brand = $re_cus['c_brand'];
}
$where = ['status' => 1, 'pid' => 0, 'show<>' => 1, 'tag_type' => $tag_type];
$tag_type2_pid && $where['id'] = $tag_type2_pid;
$res = $this->mdCustomerTag->select($where, 'sort desc,id desc', 0, 0, 'id,name,type');
if ($res) {
if ($id) {
$res_td = $this->mdCustomerTagdata->select(['c_id' => $id], 'id desc', 0, 0, 't_id');
}
$tag_data = $res_td ? array_unique(array_column($res_td, 't_id')) : '';
$tag_checked = array();
$tag_checked_id = 0;
foreach ($res as $key => $val) {
$list = [];
$res2 = $this->mdCustomerTag->select(['status' => 1, 'pid' => $val['id']], 'sort desc,id desc', 0, 0, 'id,name');
foreach ($res2 as $key2 => $val2) {
//检查是否选中标签
$checked = $tag_data && in_array($val2['id'], $tag_data) ? true : false;
$list[] = ['id' => $val2['id'], 'name' => $val2['name'], 'checked' => $checked];
$tag_type == 1 && $checked && $tag_checked[] = $val2['id'];
$tag_type == 1 && $checked && !$tag_checked_id && $tag_checked_id = $val['id'];
}
$tags[] = ['id' => $val['id'], 'name' => $val['name'], 'type' => $val['type'], 'list' => $list];
}
$tag_type == 1 && count($tag_checked) == 1 && $tag_id = $tag_checked_id;
}
$res = ['tags' => $tags, 'province_id' => $province_id, 'city_id' => $city_id, 'county_id' => $county_id, 'c_brand' => $c_brand];
$tag_type == 1 && $res['tag_id'] = $tag_id;
return $res;
}
//修改基本信息
protected function put_data()
{
$biz_id = $this->biz_id;
$id = $this->input_param('cus_id');
$name = $this->input_param('name');
$mobile = $this->input_param('mobile');
$c_brand = $this->input_param('c_brand');
$of2_id = $this->input_param('of2_id'); //线下来源一级
if ($of2_id) {
$cf_row = $this->clues_cfrom_model->get(array('id' => $of2_id));
$of_id = $cf_row['pid'];
}
$buy_time = $this->input_param('buy_time'); //预计购车时间
$tag = $this->input_param('tag'); //客户标签
$province_id = $this->input_param('province_id'); //省份id
$city_id = $this->input_param('city_id'); //城市id
$county_id = $this->input_param('county_id'); //区id
$wxgr = $this->input_param('wxgr'); //是否加个微
$wxgrimg = $this->input_param('wxgrimg'); //个微截图
$brand_id = (int)$this->input_param('brand_id');
$series_id = (int)$this->input_param('series_id');
$cf_pid = (int)$this->input_param('cf_pid');
$row = $this->customers_model->get(['id' => $id]);
if (!$row) {
throw new Exception('参数错误', ERR_PARAMS_ERROR);
}
if ($wxgr && !$wxgrimg && !$row['wxgrimg']) {
throw new Exception('请上传‘添加个微’截图!', ERR_PARAMS_ERROR);
}
$update = [];
if ($row['cf_title'] != '平台分配') {
if ($mobile) {
if (!mobile_valid($mobile)) {
throw new Exception('手机号格式错误', ERR_PARAMS_ERROR);
}
if ($this->customers_model->count(['biz_id' => $biz_id, 'mobile' => $mobile])) {
throw new Exception('客户已存在', API_CODE_FAIL);
}
$update['mobile'] = $mobile;
}
}
$name && $update['name'] = $name;
isset($c_brand) && $update['c_brand'] = $c_brand;
$of_id && $update['of_id'] = $of_id;
$of2_id && $update['of2_id'] = $of2_id;
$province_id && $update['province_id'] = $province_id;
$city_id && $update['city_id'] = $city_id;
$county_id && $update['county_id'] = $county_id;
$wxgr && $update['wxgr'] = intval($wxgr) ? 1 : 0;
$wxgrimg && $wxgrimg != $row['wxgrimg'] && $update['wxgrimg'] = $wxgrimg;
$brand_id && $update['brand_id'] = $brand_id ?: 0;
$series_id && $update['series_id'] = $series_id ?: 0;
if ($buy_time) {
$update['level'] = $this->customers_entity->cal_level($buy_time);
$update['buy_time'] = $buy_time;
}
$update['cf_pid'] = $cf_pid ?: 0;
$update && $this->customers_model->update($update, ['id' => $id]);
//客户标签
if ($tag) {
$add_tag = [];
//查找已加入标签
$res_td = $this->mdCustomerTagdata->select(['c_id' => $id], 'id desc', 0, 0, 't_id');
$tag_data = $res_td ? array_unique(array_column($res_td, 't_id')) : '';
foreach ($tag as $key => $val) {
foreach ($val['list'] as $key2 => $val2) {
if ($val2['checked'] == true) {
if (!$tag_data || !in_array($val2['id'], $tag_data)) {//未加标签,新增
$add_tag[] = ['c_id' => $id, 't_id' => $val2['id'], 'c_time' => time()];
}
} else {
if ($tag_data && in_array($val2['id'], $tag_data)) {//删除标签
$this->mdCustomerTagdata->delete(['c_id' => $id, 't_id' => $val2['id']]);
}
}
}
}
if ($add_tag && count($add_tag)) {
$this->mdCustomerTagdata->add_batch($add_tag);
}
}
$uname = $this->session['uname'];
$this->customers_entity->add_log($id, $this->session['uid'], $uname, "修改用户基本信息");
if ($wxgr) {
$uid = $this->session['uid'];
$res = $this->customer_oplogs_model->get(['customer_id' => $id, 'uid' => $uid, 'type' => 10]);
if ($res) {
if ($wxgrimg && $wxgrimg != $row['wxgrimg'] || $wxgrimg && !$res['imgs']) {
$imgs = $res['imgs'] ? json_decode($res['imgs'], true) : [];
$imgs[] = $wxgrimg;
$this->customer_oplogs_model->update(array('imgs' => json_encode($imgs, JSON_UNESCAPED_UNICODE)), array('id' => $res['id']));
}
} else {
$imgs = [];
$wxgrimg && $imgs[] = $wxgrimg;
$this->customers_entity->add_log($id, $uid, $uname, '加个微', 10, 'wxapp', $imgs);
}
}
throw new Exception('保存成功', API_CODE_SUCCESS);
}
//创建客户
protected function post()
{
$name = $this->input_param('name');
$mobile = $this->input_param('mobile');
$buy_time = $this->input_param('buy_time'); //预计购车时间
$c_brand = $this->input_param('c_brand'); //线下来源一级
$of2_id = $this->input_param('of2_id'); //线下来源一级
$cf_row = $this->clues_cfrom_model->get(array('id' => $of2_id));
$of_id = $cf_row['pid'];
$status = 0; //状态
$tag = $this->input_param('tag'); //客户标签
$province_id = $this->input_param('province_id');//省份id
$city_id = $this->input_param('city_id'); //城市id
$county_id = $this->input_param('county_id'); //区id
$wxgr = $this->input_param('wxgr'); //是否加个微
$wxgrimg = $this->input_param('wxgrimg'); //个微截图
$brand_id = $this->input_param('brand_id');
$series_id = $this->input_param('series_id');
$car_id = $this->input_param('car_id');
$cf_pid = $this->input_param('cf_pid');
if (!mobile_valid($mobile)) throw new Exception('请输入正确的手机号码', ERR_PARAMS_ERROR);
if (!$city_id || !$county_id) {
throw new Exception('请选择城市与行政区', API_CODE_FAIL);
}
if (!$cf_row) {
throw new Exception('请选择客户来源', API_CODE_FAIL);
}
if ($wxgr && !$wxgrimg) {
throw new Exception('请上传‘添加个微’截图!', ERR_PARAMS_ERROR);
}
$is_exit = $this->customers_model->get(['biz_id' => $this->biz_id, 'mobile' => $mobile], 'id,sales_id');
if ($is_exit) {
if ($is_exit['sales_id'] != $this->session['uid']) {
$user = $this->app_user_model->get(['id' => $is_exit['sales_id']], 'uname');
$msg = "该客户归属于{$user['uname']}";
$owner = 0;
} else {
$msg = '客户已存在';
$owner = 1;
}
return ['code' => API_CODE_FAIL, 'msg' => $msg, 'data' => ['id' => $is_exit['id'], 'owner' => $owner]];
}
if ($cf_row['id'] == 10) { //自然到店直接改成到店客户
$status = 1;
}
$this->load->helper("order");
$biz_row = $this->biz_model->get(['id' => $this->biz_id]);
$level = $this->customers_entity->cal_level($buy_time);
$time = date('Y-m-d H:i:s');
$add_data = [
'cid' => create_customer_no($biz_row['county_id']),
'name' => $name,
'mobile' => $mobile,
'biz_id' => $this->biz_id,
'admin_id' => $this->session['uid'],
'sales_id' => $this->session['uid'],
'level' => $level,
'cf_title' => '自有资源',
'cont_time' => $time,
'p_time' => $time,
'status' => $status,
'province_id' => $province_id,
'city_id' => $city_id,
'county_id' => $county_id,
'wxgr' => intval($wxgr) ? 1 : 0,
'wxgrimg' => $wxgrimg ? $wxgrimg : '',
'c_time' => time(),
'sales_p_time' => $time,
];
if ($cf_row['id'] == 10) {
$add_data['dt_time'] = date('Y-m-d H:i:s');
}
if ($wxgr) {
$add_data['add_wx_time'] = date('Y-m-d H:i:s');
}
if (!$add_data['city_id'] && $biz_row['city_id']) {
$add_data['city_id'] = $biz_row['city_id'];
}
if (!$add_data['county_id'] && $biz_row['county_id']) {
$add_data['county_id'] = $biz_row['county_id'];
}
$buy_time && $add_data['buy_time'] = $buy_time;
$of_id && $add_data['of_id'] = $of_id;
$of2_id && $add_data['of2_id'] = $of2_id;
$brand_id && $add_data['brand_id'] = $brand_id;
$series_id && $add_data['series_id'] = $series_id;
$cf_pid && $add_data['cf_pid'] = $cf_pid;
$id = $this->customers_model->add($add_data);
if ($id) {
//客户标签
if ($tag) {
$add_tag = [];
//查找已加入标签
$res_td = $this->mdCustomerTagdata->select(['c_id' => $id], 'id desc', 0, 0, 't_id');
$tag_data = $res_td ? array_unique(array_column($res_td, 't_id')) : '';
foreach ($tag as $key => $val) {
foreach ($val['list'] as $key2 => $val2) {
if ($val2['checked'] == true) {
if (!$tag_data || !in_array($val2['id'], $tag_data)) {//未加标签,新增
$add_tag[] = ['c_id' => $id, 't_id' => $val2['id'], 'c_time' => time()];
}
}
}
}
if ($add_tag && count($add_tag)) {
$this->mdCustomerTagdata->add_batch($add_tag);
}
}
$uid = $this->session['uid'];
$uname = $this->session['uname'];
$this->customers_entity->add_log($id, $uid, $uname, "创建客户档案", 3);
if ($wxgr) {
$imgs = [];
$wxgrimg && $imgs[] = $wxgrimg;
$this->customers_entity->add_log($id, $uid, $uname, '加个微', 10, 'wxapp', $imgs);
}
throw new Exception('创建成功', API_CODE_SUCCESS);
} else {
throw new Exception('创建失败', ERR_PARAMS_ERROR);
}
}
/**
* Notes:用户评论
* Created on: 2022/6/20 14:05
* Created by: dengbw
* @throws Exception
*/
protected function post_comments()
{
$pid = $this->input_param('id');
$content = $this->input_param('content');
if (!$pid) {
throw new Exception('参数错误', API_CODE_FAIL);
}
if (!$content) {
throw new Exception('请输入评论内容', API_CODE_FAIL);
}
$this->load->model('receiver/receiver_comments_model', 'mdComments');
$uid = $this->session['uid'];
$uname = $this->session['uname'];
$add_data = ['pid' => $pid, 'content' => $content, 'uid' => $uid, 'uname' => $uname, 'c_time' => time()];
$id = $this->mdComments->add($add_data);
if ($id) {
throw new Exception('评论成功', API_CODE_SUCCESS);
} else {
throw new Exception('评论失败', ERR_PARAMS_ERROR);
}
}
//客户跟进
protected function put()
{
$biz_id = $this->biz_id;
$uid = $this->session['uid'];
$uname = $this->session['uname'];
$id = $this->input_param('id');
$status = $this->input_param('status');
$t_num = $this->input_param('t_num');
$a_num = $this->input_param('a_num');
$wxgr = $this->input_param('wxgr');
$wxgrimg = $this->input_param('wxgrimg');
$is_top = $this->input_param('is_top');
$defeat_reason = $this->input_param('defeat_reason');//申请战败内容
$level = $this->input_param('level');//客户等级
$content = trim($this->input_param('content'));//小记内容
$content_imgs = $this->input_param('imgs');//小记图片
$follow_channel = $this->input_param('follow_channel');//跟进渠道
$visit_time = $this->input_param('visit_time');//计划回访时间
$invalid_tag = $this->input_param('invalid_tag'); //战败标签
$daodian_tag = $this->input_param('daodian_tag'); //意向标签-到店
$goumai_tag = $this->input_param('goumai_tag'); //意向标签-购买
if ($follow_channel == '微信' && !$content_imgs) {
throw new Exception('请上传跟进截图!', ERR_PARAMS_ERROR);
}
$row = $this->customers_model->get(['id' => $id]);
if (!$row) {
throw new Exception('数据不存在!', ERR_PARAMS_ERROR);
}
if ($wxgr && !$wxgrimg && !$row['wxgrimg']) {
throw new Exception('请上传‘添加个微’截图!', ERR_PARAMS_ERROR);
}
$check_admin_id = true;//检查销售
if ($this->session['group_id'] == 2 || $this->session['group_id'] == 3) {//店长、老板可以操作其他人的客户
$check_admin_id = false;
}
if ($check_admin_id && $row['admin_id'] != $uid) {
throw new Exception('无权限操作该客户!', ERR_PARAMS_ERROR);
}
$up_data = [];
//变成到店
if (!$row['admin_id'] && $status == 1) {
$up_data['admin_id'] = $uid;
}
$daodian_tag_str = '';
if ($daodian_tag) {
$tag_arr_all = array();
$tag_checked = 0;
foreach ($daodian_tag as $key => $val) {
$tag_arr = [];
foreach ($val['list'] as $kt => $vt) {
$vt['checked'] && $tag_arr[] = $vt['name'];
$vt['checked'] && $tag_checked = 1;
}
$tag_arr_all = array_merge($tag_arr_all, $tag_arr);
$tag_arr && $daodian_tag_str .= $val['name'] . ': ' . implode(', ', $tag_arr) . '; ';
}
if (!$tag_checked) {
throw new Exception("到店意向不能为空!", ERR_PARAMS_ERROR);
}
}
$goumai_tag_str = '';
if ($goumai_tag) {
$tag_arr_all = array();
$tag_checked = 0;
foreach ($goumai_tag as $key => $val) {
$tag_arr = [];
foreach ($val['list'] as $kt => $vt) {
$vt['checked'] && $tag_arr[] = $vt['name'];
$vt['checked'] && $tag_checked = 1;
}
$tag_arr_all = array_merge($tag_arr_all, $tag_arr);
$tag_arr && $goumai_tag_str .= $val['name'] . ': ' . implode(', ', $tag_arr) . '; ';
}
if (!$tag_checked) {
throw new Exception("购买意向不能为空!", ERR_PARAMS_ERROR);
}
}
$log_0 = $log_4 = $log_9 = '';
if ($status == 3) {
if (!$defeat_reason) {
throw new Exception('请输入战败理由!', ERR_PARAMS_ERROR);
}
$tag_str = '';
$tag_arr_all = array();
$tag_checked = 0; # 20230312 只要有一个选中即可
foreach ($invalid_tag as $key => $val) {
$tag_arr = [];
foreach ($val['list'] as $kt => $vt) {
$vt['checked'] && $tag_arr[] = $vt['name'];
$vt['checked'] && $tag_checked = 1;
}
/*# 20230101 提示没选中的标签
if (!$tag_arr){
throw new Exception("请选择标签[{$val['name']}]", ERR_PARAMS_ERROR);
}*/
$tag_arr_all = array_merge($tag_arr_all, $tag_arr);
$tag_arr && $tag_str .= $val['name'] . ': ' . implode(', ', $tag_arr) . '; ';
}
if (!$tag_checked) {
throw new Exception("请选择至少一个标签!", ERR_PARAMS_ERROR);
}
#$tag_str = implode(', ', $tag_arr_all);
$jsondata = $row['jsondata'] ? json_decode($row['jsondata'], true) : array();
$jsondata['defeat']['time'] = date("Y-m-d H:i:s");
$jsondata['defeat']['reason'] = $defeat_reason . "({$tag_str})";
$up_data['if_defeat'] = 1;
$up_data['apply_def_time'] = date("Y-m-d H:i:s");
$up_data['jsondata'] = json_encode($jsondata, JSON_UNESCAPED_UNICODE);
$log_0 = '申请战败:' . $defeat_reason . "({$tag_str})";
} else {
if (strlen($status) && $status != $row['status']) { //变更状态
$up_data['status'] = $status;
$status_name = $this->customers_model->get_status();
$log_9 = '状态变更为' . $status_name[$status];
}
}
strlen($is_top) && $up_data['is_top'] = $is_top;
if ($status == 1 && $status != $row['status']) {//到店客户和数据库不同到店加1
$a_num = 1;
}
$day = date('Y-m-d');
if ($a_num || $t_num) {
if ($a_num) {//判断今日是否到店
$re = $this->customer_oplogs_model->get(['customer_id' => $id, 'type' => 4,
'c_time >=' => strtotime($day . ' 00:00:00'), 'c_time <=' => strtotime($day . ' 23:59:59')]);
$re && $a_num = 0;
}
if ($t_num) {//判断今日是否试驾
$re = $this->customer_oplogs_model->get(['customer_id' => $id, 'type' => 5,
'c_time >=' => strtotime($day . ' 00:00:00'), 'c_time <=' => strtotime($day . ' 23:59:59')]);
$re && $t_num = 0;
}
}
$a_num && $up_data['a_num = a_num+1'] = null;
$t_num && $up_data['t_num = t_num+1'] = null;
$wxgr && $up_data['wxgr'] = 1;
$wxgrimg && $wxgrimg != $row['wxgrimg'] && $up_data['wxgrimg'] = $wxgrimg;
$visit_time && $up_data['visit_time'] = $visit_time;
if ($level && $level != $row['level']) {
$up_data['level'] = $level;//更改客户等级
}
$log_4 = '';//到店
if ($a_num) {
$log_4 = $row['status'] == 1 ? '客户再次到店' : '客户到店';
$up_data['cont_time'] = date('Y-m-d H:i:s'); //修改到店状态修改最后联系时间
if ($row['dt_time'] == '0000-00-00 00:00:00') {//首次到店时间
$up_data['dt_time'] = date('Y-m-d H:i:s');
}
}
$result = true;
$this->load->library('receiver/customers_entity');
if ($up_data) {
$result = $this->customers_model->update($up_data, ['id' => $id]);
if ($result) { //添加日志
if ($level && $level != $row['level']) {
$this->customers_entity->add_log($id, $uid, $uname, '更改客户等级', 9);
}
if ($log_9) {//系统变更
$this->customers_entity->add_log($id, $uid, $uname, $log_9, 9);
}
if ($log_4) {//到店
$this->customers_entity->add_log($id, $uid, $uname, $log_4, 4);
}
if ($t_num) {//试驾
$this->customers_entity->add_log($id, $uid, $uname, '客户试驾', 5);
}
if ($wxgr) {
$res = $this->customer_oplogs_model->get(['customer_id' => $id, 'uid' => $uid, 'type' => 10]);
if ($res) {
if ($wxgrimg && $wxgrimg != $row['wxgrimg'] || $wxgrimg && !$res['imgs']) {
$imgs = $res['imgs'] ? json_decode($res['imgs'], true) : [];
$imgs[] = $wxgrimg;
$this->customer_oplogs_model->update(array('imgs' => json_encode($imgs, JSON_UNESCAPED_UNICODE)), array('id' => $res['id']));
}
} else {
$imgs = [];
$wxgrimg && $imgs[] = $wxgrimg;
$this->customers_entity->add_log($id, $uid, $uname, '加个微', 10, 'wxapp', $imgs);
}
}
if ($log_0) {//小记
$this->customers_entity->add_log($id, $uid, $uname, $log_0, 0);
}
// if ($status == 2) {//变成订单客户 更新客户已回访
// $this->customers_entity->add_log_visit($id, $uid, $uname, '', 0, 1);
// }
}
}
if ($content) {//加小记
$follow_channel && $content = "跟进方式($follow_channel)" . $content;
if ($visit_time) {
$content .= '。计划回访时间:' . $visit_time;
$daodian_tag_str && $content .= '。' . $daodian_tag_str;
$goumai_tag_str && $content .= '。' . $goumai_tag_str;
$sales_id = $row['admin_id'] ? $row['admin_id'] : $uid;//有销售id,回访归属销售
$where_vis = ['c_id' => $id, 'biz_id' => $biz_id, 'sales_id' => $sales_id, 't_day' => $visit_time];
$re_vis = $this->mdCustomerVisitData->get($where_vis);
if (!$re_vis) {
//删除大于等今天的回访记录
$this->mdCustomerVisitData->delete(['c_id' => $id, 'biz_id' => $biz_id, 't_day>=' => date('Y-m-d')]);
$where_vis['level'] = $level;
$where_vis['c_time'] = time();
$this->mdCustomerVisitData->add($where_vis);
}
}
$result = $this->customers_entity->add_log_visit($id, $uid, $uname, $content, 0, 1, $content_imgs);
}
if ($result) {
//战败标签
//意向标签 合并到 战败标签 统一处理
!$invalid_tag && $invalid_tag = array();
$daodian_tag && $invalid_tag = array_merge($invalid_tag, $daodian_tag);
$goumai_tag && $invalid_tag = array_merge($invalid_tag, $goumai_tag);
if ($invalid_tag) {
$add_tag = [];
//查找已加入标签
$res_td = $this->mdCustomerTagdata->select(['c_id' => $id], 'id desc', 0, 0, 't_id');
$tag_data = $res_td ? array_unique(array_column($res_td, 't_id')) : '';
foreach ($invalid_tag as $key => $val) {
foreach ($val['list'] as $key2 => $val2) {
if ($val2['checked'] == true) {
if (!$tag_data || !in_array($val2['id'], $tag_data)) {//未加标签,新增
$add_tag[] = ['c_id' => $id, 't_id' => $val2['id'], 'c_time' => time()];
}
} else {
if ($tag_data && in_array($val2['id'], $tag_data)) {//删除标签
$this->mdCustomerTagdata->delete(['c_id' => $id, 't_id' => $val2['id']]);
}
}
}
}
if ($add_tag && count($add_tag)) {
$this->mdCustomerTagdata->add_batch($add_tag);
}
}
throw new Exception('操作成功', API_CODE_SUCCESS);
} else {
throw new Exception('操失败!', ERR_PARAMS_ERROR);
}
}
//订单列表头部
protected function get_tabs()
{
$rows = $this->customers_model->get_status();
$lists = [];
if ($rows) {
foreach ($rows as $key => $val) {
if ($key != -1) {
$lists[] = [
'key' => $key,
'name' => $val
];
}
}
}
return $lists;
}
//获取筛选条件
protected function get_filter()
{
$level = $this->customers_model->get_sdata('level');
$cfrom = $this->customers_model->get_sdata();
$follow_channel = $this->customers_model->get_sdata('follow_channel');
$buy_time = $this->customers_model->get_sdata('btime');
$show_btime = $tags = [];
foreach ($buy_time as $key => $val) {
$show_btime[] = ['id' => $key, 'name' => $val];
}
$res_tag = $this->mdCustomerTag->select(['status' => 1, 'pid' => 0, 'show<>' => 1, 'tag_type' => 0], 'sort desc,id desc', 0, 0, 'id,name,type');
if ($res_tag) {
foreach ($res_tag as $key => $val) {
$list = [];
$res2 = $this->mdCustomerTag->select(['status' => 1, 'pid' => $val['id']], 'sort desc,id desc', 0, 0, 'id,name');
foreach ($res2 as $key2 => $val2) {
$list[] = ['id' => $val2['id'], 'name' => $val2['name'], 'checked' => false];
}
$tags[] = ['id' => $val['id'], 'name' => $val['name'], 'type' => $val['type'], 'list' => $list];
}
}
$data = [
'tags' => $tags,
'level' => $level,
'cfrom' => $cfrom,
'buy_time' => $show_btime,
'follow_channel' => $follow_channel
];
return $data;
}
/**
* Notes:线下来源
* Created on: 2022/3/7 10:01
* Created by: dengbw
* @return mixed
*/
protected function get_offline_sources()
{
$map_cfrom = $this->clues_cfrom_model->get(array('status' => 1, 'pid' => 0, 'type' => 1));
$map_cfrom2 = $this->clues_cfrom_model->select(array('status' => 1, 'pid' => $map_cfrom['id']));
$lists = [];
foreach ($map_cfrom2 as $key => $item) {
$lists[] = [
'id' => $item['id'],
'name' => $item['title'],
];
}
if ($this->biz_id == 10) {
$lists[] = ['id' => 20, 'name' => '中台直播'];
}
return $lists;
}
//获取客户列表
private function lists()
{
$visit = $this->input_param('visit');
if ($visit) {
return $this->visit_lists($this->input_param(), $visit);
}
$uid = $this->session['uid'];
$group_id = $this->session['group_id'];
$biz_type = $this->get_biz('type');
$s_time = $this->input_param('s_time');
$e_time = $this->input_param('e_time');
$if_driver = $this->input_param('if_driver');
$level = $this->input_param('level');
$brand_id = $this->input_param('brand_id');
$series_id = $this->input_param('series_id');
$cfrom = $this->input_param('cfrom'); //客户来源id
$status = $this->input_param('status'); //状态
$o_type = $this->input_param('o_type'); //排序
$page = $this->input_param('page');
$size = $this->input_param('size');
$istop = $this->input_param('istop');
$iscall = $this->input_param('iscall');
$unuse = $this->input_param('unuse'); //未派客户
$ismy = $this->input_param('ismy'); //是否只显示自己
$name = $this->input_param('name');
$mobile = $this->input_param('mobile');
$admin_id = $this->input_param('admin_id');
$id = $this->input_param('cus_id');
$a_id = intval($this->input_param('a_id'));//私域通活动id
$of_id = intval($this->input_param('of_id'));//线下来源一级
$of2_id = intval($this->input_param('of2_id'));//线下来源二级
$s_visit_time = $this->input_param('s_visit_time');//回访开始时间
$e_visit_time = $this->input_param('e_visit_time');//回访结束时间
$status_tp = intval($this->input_param('status_tp')); //状态类型
$admin_ids = $this->input_param('admin_ids');//多选销售人员
$tag_ids = $this->input_param('tag_ids');//多选客户画像
$city_id = $this->input_param('city_id');
$county_id = $this->input_param('county_id');
!$page && $page = 1;
!$size && $size = 10;
if ($o_type == 1) { //创建时间排序
$orderby = 'c_time desc';
} elseif ($o_type == 2) {//最近联系
$orderby = 'cont_time desc';
} else { //特别关注
if ($group_id == 1) {
$orderby = 'is_top desc,c_time desc';
} else {
$orderby = 'c_time desc';
}
}
$where = [
'biz_id' => $this->biz_id,
'status>=' => 0
];
if ($of_id) {
$where["of_id"] = $of_id;
}
if ($of2_id) {
$where["of2_id"] = $of2_id;
}
if ($a_id) {
$where["cf_id"] = 35;
$where["t_id"] = $a_id;
}
if ($group_id == 1 || $ismy) {
$where["admin_id"] = $uid;
}
if ($group_id == 4 && $this->biz_id != 1) {
$where['brand_id<>'] = 3; //客户成功经理过滤
}
if ($s_time && $e_time) {
$where['c_time >='] = strtotime($s_time);
$where['c_time <='] = strtotime(date('Y-m-d 23:59:59', strtotime($e_time)));
}
if ($s_visit_time && $e_visit_time) {
$where['visit_time >='] = $s_visit_time;
$where['visit_time <='] = $e_visit_time;
}
if (strlen($iscall)) {
if ($iscall) {
$where['cont_time!='] = '0000-00-00 00:00:00';
} else {
$where['cont_time'] = '0000-00-00 00:00:00';
$status_tp = 1;
}
}
if ($status_tp == 1) {
$where['status in(0,1)'] = null;
}
$unuse && $where['admin_id'] = 0;
$admin_id && $where['admin_id'] = $admin_id;
if ($admin_ids) {
$where["admin_id in ({$admin_ids})"] = null;
}
$id && $where['id'] = $id;
strlen($istop) && $where['is_top'] = $istop;
strlen($if_driver) && $where['if_driver'] = 1;
strlen($status) && $where['status'] = $status;
$brand_id && $where['brand_id'] = $brand_id;
$series_id && $where['series_id'] = $series_id;
$level && $where['level'] = $level;
$cfrom && $where['cf_title'] = $cfrom;
$name && $where["name like '%{$name}%'"] = null;
$mobile && $where["mobile like '%$mobile%'"] = null;
$city_id && $where['city_id'] = $city_id;
$county_id && $where['county_id'] = $county_id;
if ($tag_ids) {
$pidAry = [];
$res_tag = $this->mdCustomerTag->select(["id in ({$tag_ids})" => null], 'id desc', 0, 0, 'pid,id');
foreach ($res_tag as $v) {
$v['pid'] && $pidAry[$v['pid']][] = $v['id'];
}
$str_c_ids = $res_tag_data = '';
foreach ($pidAry as $v) {
if ($v) {
$where_tag = [];
$str_ids = implode(',', $v);
$where_tag["t_id in({$str_ids})"] = null;
if ($str_c_ids) {
$where_tag["c_id in({$str_c_ids})"] = null;
}
$res_tag_data = $this->mdCustomerTagdata->select_groupby('c_id', $where_tag, "id desc", 0, 0, "c_id");
if (!$res_tag_data) {
break;
}
if ($res_tag_data) {
$str_c_ids = implode(',', array_column($res_tag_data, 'c_id'));
}
}
}
if ($res_tag_data) {
$str_cids = implode(',', array_column($res_tag_data, 'c_id'));
$where["id in({$str_cids})"] = null;
} else {
$where["id"] = -1;
}
}
$count = $this->customers_model->count($where);
$lists = [];
if ($count) {
$fileds = 'id,rid,name,admin_id,mobile,level,car_json,is_top,cf_title,brand_id,cont_time,c_time,p_time,if_defeat
,of_id,of2_id,wxqy,status,biz_id,county_id,cid,brand_id,series_id';
$rows = $this->customers_model->select($where, $orderby, $page, $size, $fileds);
$lists = $this->listCustomerField(['rows' => $rows, 'biz_type' => $biz_type, 'group_id' => $group_id]);
}
$data = [
'list' => $lists,
'total' => $count
];
return $data;
}
/**
* Notes:客户列表字段
* Created on: 2022/10/14 16:03
* Created by: dengbw
* @param array $param
* @return array
*/
private function listCustomerField($param = [])
{
$lists = $admins = $map_county = [];
//所在地区
$str_county_ids = implode(',', array_unique(array_column($param['rows'], 'county_id')));
if ($str_county_ids) {
$map_county = $this->mdArea->map('county_id', 'city_name,county_name', ["county_id in({$str_county_ids})" => null]);
}
//获取管理员
$admin_ids = implode(',', array_unique(array_column($param['rows'], 'admin_id')));
if ($admin_ids) {
$admins = $this->app_user_model->map('id', '', ["id in ({$admin_ids})" => null], '', '', '', 'id,uname');
}
$allot = $this->get_allot();
$status_name = $this->customers_model->get_status();
foreach ($param['rows'] as $key => $val) {
if ($map_county[$val['county_id']]) {
$other_data['所在地区'] = "{$map_county[$val['county_id']]['city_name']}-{$map_county[$val['county_id']]['county_name']}";
}
if ($param['biz_type'] != 5) {
$other_data['客户来源'] = $this->get_cfTitle($val);
}
$brand_name = '';
if ($val['brand_id']) {
$brand_row = $this->auto_brand_model->get(['id' => intval($val['brand_id'])]);
$brand_name = $brand_row['name'] ? $brand_row['name'] : '';
}
if ($val['series_id']) {
$series_row = $this->auto_series_model->get(['id' => intval($val['series_id'])]);
$series_name = $series_row['name'] ? $series_row['name'] : '';
$series_name && $brand_name .= '-' . $series_name;
}
$brand_name && $other_data['关注车型'] = $brand_name;
$other_data['建档时间'] = date('Y-m-d', strtotime($val['p_time']));
$val['cont_time'] != '0000-00-00 00:00:00' && $other_data['最近联系'] = date('Y-m-d', strtotime($val['cont_time']));
if ($param['group_id'] == 1) {
$where_visit = ['c_id' => $val['id'], 'biz_id' => $this->biz_id, 'sales_id' => $this->session['uid']];
} else {
$where_visit = ['c_id' => $val['id'], 'biz_id' => $val['biz_id'], 'sales_id' => $val['admin_id']];
}
$visit_time = $this->get_visit_time($where_visit);
$visit_time && $other_data['计划回访时间'] = $visit_time;
$other_data['车管家'] = isset($admins[$val['admin_id']]) ? $admins[$val['admin_id']][0]['uname'] : '';
$tags = [$val['level'] . '级用户'];
$defeat = $orders_pay = '';
if ($val['if_defeat'] == 1) {
$defeat = '战败申请中';
} else if ($val['if_defeat'] == 2) {
$defeat = '再战';
}
$tip = $status_name[$val['status']] ? $status_name[$val['status']] : '';
$lists[] = [
'id' => $val['id'],
'name' => $val['name'],
'mobile' => $this->get_mobile(['mobile' => $val['mobile'], 'rid' => $val['rid']]),
'complete_mobile' => $val['mobile'],
'is_top' => $val['is_top'],
'other_data' => $other_data,
'tags' => $tags,
'defeat' => $defeat,
'orders_pay' => '',
'group_id' => $param['group_id'],
'is_weChat' => $val['wxqy'] == 1 ? true : false,
'allot' => $allot,
'tip' => $tip,
'level' => $val['level'],
'reassign' => $val['cs_biz_id'] > 0 ? '他店改派' : '',
'cid' => $val['cid'],
];
}
return $lists;
}
//派单给店员
protected function put_admins()
{
$uname = $this->session['uname'];
$uid = $this->session['uid'];
$id_arr = $this->input_param('ids');
$admin_id = $this->input_param('admin_id');
$visit_time = $this->input_param('visit_time');
$biz_id = intval($this->input_param('biz_id'));
$allot = $this->get_allot();
if ($allot == 0) {
throw new Hd_exception('无权限分配', API_CODE_INVILD_PARAM);
}
if (!$id_arr) {
throw new Hd_exception('参数错误', API_CODE_INVILD_PARAM);
}
$this->load->library('receiver/customers_entity');
if ($biz_id) {//改派
$nums = count($id_arr);
foreach ($id_arr as $val) {
$id = $val;
$re = $this->customers_model->get(['id' => $id]);
if ($re['biz_id'] == $biz_id) {//同个门店跳出循环
if ($nums == 1) {
throw new Hd_exception('不能分配给相同门店', API_CODE_INVILD_PARAM);
}
continue;
}
$re2 = $this->customers_model->get(['biz_id' => $biz_id, 'mobile' => $re['mobile']]);
if ($re2) {//客户已存在门店里
if ($nums == 1) {
throw new Hd_exception('客户已在此门店', API_CODE_INVILD_PARAM);
}
continue;
}
$addData = ['rid' => $re['rid'], 'name' => $re['name'], 'mobile' => $re['mobile'], 'biz_id' => $biz_id
, 'cs_biz_id' => $re['biz_id'], 'level' => $re['level'], 'cf_title' => $re['cf_title'], 'cf_id' => $re['cf_id']
, 'of_id' => $re['of_id'], 'of2_id' => $re['of2_id'], 'status' => $re['status'], 'c_time' => time(), 'city_id' => $re['city_id']
, 'county_id' => $re['county_id']];
$re['jsondata'] && $addData['jsondata'] = $re['jsondata'];
$customer_id = $this->customers_model->add($addData);
if ($customer_id) {
//初始门店更改-1,理车宝过滤
$this->customers_model->update(['cs_biz_id' => -1], ["id" => $id]);
//删除未回访计划
$this->mdCustomerVisitData->delete(['c_id' => $id, 'biz_id' => $re['biz_id'], 'status<>' => 2, 't_day >=' => date('Y-m-d')]);
//同步客户标签
$res_tag = $this->mdCustomerTagdata->select(['c_id' => $id], 'id asc', 0, 0, 't_id,c_time');
if ($res_tag) {
$add_tag = [];
foreach ($res_tag as $val2) {
$val2['c_id'] = $customer_id;
$add_tag[] = $val2;
}
$this->mdCustomerTagdata->add_batch($add_tag);
}
//同步跟进记录
$res_oplogs = $this->customer_oplogs_model->select(['customer_id' => $id], 'id asc', 0, 0
, 'uid,uname,type,log,imgs,cf_platform,c_time');
if ($res_oplogs) {
$add_oplogs = [];
foreach ($res_oplogs as $val3) {
$val3['customer_id'] = $customer_id;
$add_oplogs[] = $val3;
}
$this->customer_oplogs_model->add_batch($add_oplogs);
}
$this->customers_entity->add_log($id, $uid, $uname, "客户改派");//改派的客户日志
$this->customers_entity->add_log($customer_id, $uid, $uname, "客户改派");//改派后的客户日志
}
}
throw new Exception('分配成功', API_CODE_SUCCESS);
}
if (!$visit_time) {
throw new Hd_exception('请选择回访时间', API_CODE_INVILD_PARAM);
}
$admin = $this->app_user_model->get(['id' => $admin_id, 'status' => 1]);
if (!$admin) {
throw new Hd_exception('参数错误', API_CODE_INVILD_PARAM);
}
foreach ($id_arr as $val) {
$id = $val;
$re = $this->customers_model->get(['id' => $id]);
if ($re['admin_id'] == $admin_id) {//同个销售跳出循环
continue;
}
$upDate = ['admin_id' => $admin_id, 'visit_time' => $visit_time, 'sales_p_time' => date('Y-m-d H:i:s')];
!$re['sales_id'] && $upDate['sales_id'] = $admin_id;//初始销售id
$ret = $this->customers_model->update($upDate, ["id" => $id]);
if ($ret) {
//写日志
$this->customers_entity->add_log($id, $uid, $uname, "分配客户");
$biz_id = $re['biz_id'];
$level = $re['level'];
$where_vis = ['c_id' => $id, 'biz_id' => $biz_id, 'sales_id' => $admin_id, 't_day' => $visit_time];
$re_vis = $this->mdCustomerVisitData->get($where_vis);
if (!$re_vis) {
//删除未回访计划
$this->mdCustomerVisitData->delete(['c_id' => $id, 'biz_id' => $biz_id, 'status<>' => 2, 't_day >=' => date('Y-m-d')]);
$where_vis['level'] = $level;
$where_vis['c_time'] = time();
$this->mdCustomerVisitData->add($where_vis);
$this->customers_entity->add_log_visit($id, $uid, $uname, '计划回访时间:' . $visit_time, 0, 1);
}
//发送短信
$num = $re['mobile'] ? substr($re['mobile'], -4) : 0;
b2m_send_sms($admin['mobile'], '【理车宝】您有一个新的客户需要跟进,手机尾号为' . $num . '。请及时到小程序“理车宝-客户”进行操作,祝您成单!');
}
}
throw new Exception('分配成功', API_CODE_SUCCESS);
}
/**
* Notes:客户待回访tab
* Created on: 2022/6/2 10:20
* Created by: dengbw
* @return array
*/
protected function get_visit_tabs()
{
$status = $this->input_param('status');
$tabs = [];
if ($status == 1) {//跟进客户
$tabs = [['name' => '本日新增跟进', 'id' => 1], ['name' => '逾期未跟进', 'id' => 3]];
} else if ($status == 3) {
$tabs = [['name' => '今日', 'id' => 1], ['name' => '本月客户', 'id' => 2]];
} else if ($status == 4) {
$tabs = [['name' => '今日', 'id' => 1], ['name' => '本月企v', 'id' => 2]];
} else if ($status == 5) {
$tabs = [['name' => '今日', 'id' => 1], ['name' => '本月到店', 'id' => 2]];
} else if ($status == 6) {
$tabs = [['name' => '今日', 'id' => 1], ['name' => '本月订单', 'id' => 2]];
} else if ($status == 7) {
$tabs = [['name' => '今日', 'id' => 1], ['name' => '本月战败', 'id' => 2]];
} else if ($status == 8) {
$tabs = [['name' => '今日', 'id' => 1], ['name' => '本月退订', 'id' => 2]];
}
return ['list' => $tabs];
}
/**
* Notes:客户回访记录列表
* Created on: 2022/10/14 14:40
* Created by: dengbw
* @param array $params
* @param int $visit
* @return array
*/
private function visit_lists($params = [], $visit = 1)
{
$group_id = $this->session['group_id'];
$biz_type = $this->get_biz('type');
$page = intval($params['page']);
$size = intval($params['size']);
$tab_id = intval($params['visit_tab_id']);
!$page && $page = 1;
!$size && $size = 10;
$count = 0;
$lists = $where = $rows = [];
if ($visit == 1) {//客户回访记录
$status = intval($params['status']);
$t_day = date('Y-m-d');
$where = array('a.biz_id' => $this->biz_id, 'a.cs_biz_id<>' => -1, 'a.status in(0,1)' => null, 'b.t_day' => $t_day);
$params['level'] && $where['a.level'] = $params['level'];//等级
$params['admin_id'] && $where['a.admin_id'] = $params['admin_id'];//等级
if ($status == 2) {//已跟进
$where['b.status'] = 2;
} else {
if ($tab_id) {
$where['b.status'] = $tab_id;
} else {
$where['b.status<>'] = 2;
}
}
$group_id == 1 && $where['a.admin_id'] = $this->myuid;
$count = $this->mdCustomerVisitData->count_visit($where);
} else {//数据看板 数据列表
if ($tab_id == 2) {//今日
$s_c_time = date('Y-m-01', strtotime(date("Y-m-d"))) . ' 00:00:00';
$e_c_time = date('Y-m-d', strtotime("$s_c_time +1 month -1 day")) . ' 23:59:59';
} else {//本月
$s_c_time = date('Y-m-d') . ' 00:00:00';
$e_c_time = date('Y-m-d') . ' 23:59:59';
}
if ($visit == 3) {//今日/本月线索
$where = ['biz_id' => $this->biz_id, 'status>=' => 0, 'p_time>=' => $s_c_time
, 'p_time<=' => $e_c_time];
$group_id == 1 && $where['admin_id'] = $this->myuid;
$count = $this->customers_model->count($where);
} else if ($visit == 5 || $visit == 7) {//今日/本月到店/战败
$oplogs_type = $visit == 7 ? 7 : 4;//4到店7战败
$s_c_time = strtotime($s_c_time);
$e_c_time = strtotime($e_c_time);
$where = ['biz_id' => $this->biz_id, 'status>=' => 0];
$str_uids = '';
if ($group_id == 1) {
$str_uids = $this->myuid;
} else {
$res_user = $this->app_user_model->select(['biz_id' => $this->biz_id, 'group_id <' => 4, 'status>=' => 0], 'id asc', 0, 0, 'id,userid');
foreach ($res_user as $k => $v) {
$str_uids = $str_uids ? $str_uids . ',' . $v['id'] : $v['id'];
}
}
!$str_uids && $str_uids = '-1';
$where["id in(select customer_id from lc_receiver_customer_oplogs where type={$oplogs_type} and uid in({$str_uids}) and c_time>={$s_c_time} and c_time<={$e_c_time})"] = null;
$count = $this->customers_model->count($where);
}
}
if ($count) {
$fileds = 'id,name,admin_id,mobile,level,car_json,is_top,cf_title,brand_id,sales_id,cont_time,c_time,p_time,if_defeat
,of_id,of2_id,wxqy,status,biz_id,cs_biz_id,county_id,cid';
if ($visit == 1) {
$fileds = 'a.id,a.name,a.admin_id,a.mobile,a.level,a.is_top,a.cont_time,a.c_time,a.if_defeat,a.cf_title,a.p_time
,a.of_id,a.of2_id,a.status,a.biz_id,a.county_id,cid';
$rows = $this->mdCustomerVisitData->select_visit($where, 'a.id desc', $page, $size, $fileds);
$lists = $this->listCustomerField(['rows' => $rows, 'biz_type' => $biz_type, 'group_id' => $group_id]);
} else if ($visit == 4) {
$fileds = 'distinct(external_userid) as external_userid,userid,c_time';
$rows = $this->mdWechatLog->select($where, 'c_time desc', $page, $size, $fileds);
foreach ($rows as $k => $v) {
$mobile = $nickname = $avatar = '';
$re_item = [];
if ($v['external_userid']) {//查找企微用户
$where_wec = ['external_userid' => $v['external_userid']];
$v['userid'] && $where_wec['userid'] = $v['userid'];
$res_wec = $this->mdWechat->get($where_wec);
if ($res_wec) {
$mobile = $res_wec['mobile'];
$nickname = $res_wec['name'];
$avatar = $res_wec['avatar'];
}
}
if ($mobile) {//查找关连客户
$where = ['mobile' => $mobile, 'status>=' => 0];
$this->biz_id && $where['biz_id'] = $this->biz_id;
$res_cus = $this->customers_model->get($where);
if ($res_cus) {
if ($res_cus['wxqy'] == 0) {//更新为企微好友
$res_cus['wxqy'] = 1;
$this->customers_model->update(['wxqy' => $res_cus['wxqy']], ['id' => $res_cus['id']]);
}
$rows = [$res_cus];
$re = $this->listCustomerField(['rows' => $rows, 'biz_type' => $biz_type, 'group_id' => $group_id]);
count($re) && $re_item = $re[0];
}
}
if (!$re_item) {//未关连到客户
$other_data['通过时间'] = date('Y-m-d', $v['c_time']);
if ($v['userid']) {//查找销售顾问
$res_user = $this->app_user_model->get(['userid' => $v['userid']]);
$res_user && $other_data['车管家'] = $res_user['uname'] ? $res_user['uname'] : $res_user['nickname'];
}
$re_item = ['nickname' => $nickname, 'avatar' => $avatar, 'other_data' => $other_data];
}
$lists[] = $re_item;
}
} else {
$rows = $this->customers_model->select($where, 'c_time desc', $page, $size, $fileds);
$lists = $this->listCustomerField(['rows' => $rows, 'biz_type' => $biz_type, 'group_id' => $group_id]);
}
}
$data = [
'list' => $lists,
'total' => $count
];
return $data;
}
/**
* Notes:战败申请列表
* Created on: 2021/10/21 15:19
* Created by: dengbw
* @return array
* @throws Hd_exception
*/
protected function get_defeats()
{
$group_id = $this->session['group_id'];
if ($group_id == 1) {
return $data = ['list' => [], 'total' => 0];
}
$params = $this->input_param();
$page = $params['page'];
$size = $params['size'];
!$page && $page = 1;
!$size && $size = 10;
$where = array('biz_id' => $this->biz_id, 'cs_biz_id<>' => 1, 'if_defeat' => 1, 'status>' => -1);
$count = $this->customers_model->count($where);
$lists = [];
if ($count) {
$fileds = 'id,name,mobile,jsondata,cf_title,of_id,of2_id,rid';
$rows = $this->customers_model->select($where, 'id desc', $page, $size, $fileds);
foreach ($rows as $key => $val) {
$jsondata = $val['jsondata'] ? json_decode($val['jsondata'], true) : array();
$reason = $jsondata['defeat']['reason'] ? '战败理由:' . $jsondata['defeat']['reason'] : '';
$lists[] = [
'id' => $val['id'],
'name' => $val['name'],
'mobile' => $this->get_mobile(['mobile' => $val['mobile'], 'rid' => $val['rid']]),
'reason' => $reason,
];
}
}
$data = [
'list' => $lists,
'total' => $count
];
return $data;
}
/**
* Notes:通过战败申请
* Created on: 2021/10/21 16:19
* Created by: dengbw
* @throws Exception
*/
protected function put_defeats()
{
$group_id = $this->session['group_id'];
if ($group_id == 1) {
throw new Exception('无操作权限', ERR_PARAMS_ERROR);
}
$params = $this->input_param();
$id = intval($params['id']);
$type = intval($params['type']);
if (!$id) {
throw new Exception('参数错误', ERR_PARAMS_ERROR);
}
$row = $this->customers_model->get(array('id' => $id));
if (!$row) {
throw new Exception('用户不存在', ERR_PARAMS_ERROR);
}
if (!$row['if_defeat']) {
throw new Exception('未申请战败', ERR_PARAMS_ERROR);
}
$jsondata = $row['jsondata'] ? json_decode($row['jsondata'], true) : array();
if ($type == 1) {
$update['if_defeat'] = 2;//再战
} else {
$def_time = date("Y-m-d H:i:s");
$jsondata['defeat']['pass_time'] = $def_time;
$update['status'] = 3;
$update['if_defeat'] = 0;
$update['def_time'] = $def_time;
}
$update['jsondata'] = json_encode($jsondata, JSON_UNESCAPED_UNICODE);
$ret = $this->customers_model->update($update, ['id' => $id]);
if ($ret) {
$this->load->library('receiver/customers_entity');
$uid = $this->session['uid'];
$uname = $this->session['uname'];
if ($type == 1) {
$this->customers_entity->add_log($id, $uid, $uname, '拒绝战败申请', 9);
} else {
//战败
$admin_id = $row['admin_id'] ? $row['admin_id'] : $uid;//战败归属顾问的uid
$this->customers_entity->add_log($id, $admin_id, $uname, '客户战败', 7);
//更新客户已回访
$this->customers_entity->add_log_visit($id, $uid, $uname, '', 0, 1);
}
throw new Exception('操作成功', API_CODE_SUCCESS);
}
throw new Exception('操作失败', ERR_PARAMS_ERROR);
}
/**
* Notes:来源title
* Created on: 2022/3/11 15:53
* Created by: dengbw
* @param $params
* @return string
*/
private function get_cfTitle($params)
{
$map_cfrom2 = $this->clues_cfrom_model->get(array('id' => $params['of2_id']));
$map_cfrom = $this->clues_cfrom_model->get(array('id' => $map_cfrom2['pid']));
$title = $map_cfrom['title'] . '-' . $map_cfrom2['title'];
return $title;
}
/**
* Notes:显示电话格式
* Created on: 2022/3/9 14:38
* Created by: dengbw
* @param $params
* @return string
*/
private function get_mobile($params)
{
$mobile = $params['mobile'];
if (!$mobile) {
return '';
} elseif ($params['rid']) {
return mobile_asterisk($mobile);
} else {
return $mobile;
}
}
/**
* Notes:判断分配客户权限
* Created on: 2022/3/18 10:02
* Created by: dengbw
* @return int
*/
private function get_allot()
{
$allot = 1;
$group_id = $this->session['group_id'];
if ($group_id == 1) {//销售不可分配用户
$allot = 0;
}
return $allot;
}
/**
* Notes:计划回访时间
* Created on: 2022/6/6 14:13
* Created by: dengbw
* @param $params
* @return string
*/
private function get_visit_time($params)
{
$today = date('Y-m-d');//今天
$re = $this->mdCustomerVisitData->get(['c_id' => $params['c_id'], 'biz_id' => $params['biz_id']
, 'sales_id' => $params['sales_id'], 't_day' => $today]);
$visit_time = '';
if ($re) {
if ($re['pid']) {//有逾期id 找最初回访日期并统计次数
$re_pid = $this->mdCustomerVisitData->get(['id' => $re['pid']]);
if ($re_pid) {
$visit_time = $re_pid['t_day'];
$count = $this->mdCustomerVisitData->count(['pid' => $re['pid']]);
$count && $visit_time = $visit_time . "(逾期{$count}次)";
}
} else {
$visit_time = $re['t_day'];
}
} else {
$re = $this->mdCustomerVisitData->get(['c_id' => $params['c_id'], 'biz_id' => $params['biz_id'],
'sales_id' => $params['sales_id'], 't_day>' => $today]);
$re && $visit_time = $re['t_day'];
}
return $visit_time;
}
/**
* Notes:获取门店信息
* Created on: 2022/6/30 15:09
* Created by: dengbw
* @param string $params
* @return string
*/
private function get_biz($params = '')
{
if ($params) {
$re = $this->biz_model->get(['id' => $this->biz_id, 'status' => 1], $params);
$re = $re ? $re[$params] : '';
} else {
$re = $this->biz_model->get(['id' => $this->biz_id, 'status' => 1]);
}
return $re;
}
}