lcc
1445 lines
64 KiB
PHP
1445 lines
64 KiB
PHP
<?php
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defined('WXAPP_APP') or exit('No direct script access allowed');
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/**
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* Created by Vim
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* User: lcc
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* Date: 2021/06/23
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* Time: 14:08
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*/
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require_once APPPATH . 'controllers/wxapp/Wxapp.php';
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class Customers extends Wxapp
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{
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private $biz_id;
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function __construct($inputs, $app_key)
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{
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parent::__construct($inputs, $app_key);
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$this->login_white = array();//登录白名单
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$this->check_status = array();//用户状态校验
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$this->check_mobile = array();//需要手机号
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$this->check_headimg = array();//授权微信信息
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$this->load->model('receiver/receiver_clues_cfrom_model', 'clues_cfrom_model');
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$this->load->model('receiver/receiver_customers_model', 'customers_model');
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$this->load->model('receiver/receiver_customer_oplogs_model', 'customer_oplogs_model');
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$this->load->model('receiver/receiver_customer_tag_model', 'mdCustomerTag');
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$this->load->model('receiver/receiver_customer_tagdata_model', 'mdCustomerTagdata');
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$this->load->model('receiver/receiver_customers_visit_data_model', 'mdCustomerVisitData');
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// $this->load->model('receiver/order/receiver_orders_v2_model', 'mdOrders');
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$this->load->model('area_model', 'mdArea');
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$this->load->model('auto/auto_series_model');
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$this->load->model('auto/auto_brand_model');
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$this->load->model("biz/biz_model");
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$this->load->library('receiver/customers_entity');
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$this->biz_id = $this->get_biz_id();
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}
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protected function get()
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{
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$id = $this->input_param('id');
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if ($id) {
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$where = [
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'id' => $id,
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];
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$row = $this->customers_model->get($where);
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if (!$row) {
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throw new Exception('数据不存在', ERR_PARAMS_ERROR);
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}
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$admin = $this->app_user_model->get(['id' => $row['admin_id']], 'id,uname');
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$tags = [$row['level'] . '级用户'];
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$status_name = $this->customers_model->get_status();
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$tip = $status_name[$row['status']] ? $status_name[$row['status']] : '';
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$other_data = ['客户等级' => $row['level']];
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if ($row['county_id']) {
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$re_area = $this->mdArea->get(['county_id' => $row['county_id']], 'city_name,county_name');
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$re_area && $other_data['所在地区'] = "{$re_area['city_name']}-{$re_area['county_name']}";
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}
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if ($this->get_biz('type') != 5) {
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$other_data['客户来源'] = $this->get_cfTitle($row);
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}
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$other_data['建档时间'] = date('Y-m-d', strtotime($row['p_time']));
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$row['cont_time'] != '0000-00-00 00:00:00' && $other_data['最近联系'] = date('Y-m-d', strtotime($row['cont_time']));
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if ($this->session['group_id'] == 1) {
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$where_visit = ['c_id' => $id, 'biz_id' => $this->biz_id, 'sales_id' => $this->session['uid']];
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} else {
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$where_visit = ['c_id' => $id, 'biz_id' => $row['biz_id'], 'sales_id' => $row['admin_id']];
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}
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$visit_time = $this->get_visit_time($where_visit);
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$visit_time && $other_data['计划回访时间'] = $visit_time;
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$other_data['车管家'] = isset($admin) ? $admin['uname'] : '';
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$jsondata = $row['jsondata'] ? json_decode($row['jsondata'], true) : array();
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$data = [
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'id' => $row['id'],
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'cid' => $row['cid'],
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'name' => $row['name'],
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'mobile' => $this->get_mobile(['mobile' => $row['mobile'], 'rid' => $row['rid']]),
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'complete_mobile' => $row['mobile'],
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'tip' => $tip,
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'is_top' => $row['is_top'],
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'status' => $row['status'],
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'defeat' => $jsondata['defeat'],
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'other_data' => $other_data,
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'is_weChat' => $row['wxqy'] == 1 ? true : false,
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'generate_order' => $this->myuid == $row['admin_id'] ? true : false,
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'level' => $row['level'],
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'tags' => $tags,
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'wxgr' => $row['wxgr'],
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'wxgrimg' => $row['wxgrimg'],
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'wxgrimg_url' => $row['wxgrimg'] ? build_qiniu_image_url($row['wxgrimg']) : '',
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];
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return $data;
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} else {
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return $this->lists();
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}
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}
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//获取客户其它信息
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protected function get_data()
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{
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$id = $this->input_param('id');
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$where = [
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'id' => $id
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];
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$row = $this->customers_model->get($where);
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if (!$row) {
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throw new Exception('数据不存在', ERR_PARAMS_ERROR);
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}
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$edit_status = false; //是否可编辑来源
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if ($row['of_id']) {
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$cfrom_rows = $this->clues_cfrom_model->get(array('id' => $row['of_id']));
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$cfrom_rows['type'] == 1 && $edit_status = true;
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}
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$brand = $this->auto_brand_model->get(['id' => $row['brand_id']]);
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$of_title = $row['of_id'] ? $this->get_cfTitle($row) : '';
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$data['baseinfo'] = [
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'name' => ['value' => $row['name'], 'cn' => '客户姓名'],
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'mobile' => ['value' => $this->get_mobile(['mobile' => $row['mobile'], 'rid' => $row['rid']]), 'cn' => '客户电话'],
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// 'c_brand' => $row['c_brand'],
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'of_id' => ['value' => $of_title, 'of_id' => intval($row['of_id']), 'of2_id' => intval($row['of2_id']), 'cn' => '客户来源', 'edit_status' => $edit_status],
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'buy_time' => ['value' => $row['buy_time'], 'cn' => '预计购车时间'],
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'wxgr' => $row['wxgr'],
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'wxgrimg' => $row['wxgrimg'],
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'wxgrimg_url' => $row['wxgrimg'] ? build_qiniu_image_url($row['wxgrimg']) : '',
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'brand' => ['id' => $row['brand_id'], 'name' => $brand['name']],
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'series_id' => $row['series_id'],
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];
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return $data;
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}
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# tag_type=2意向标签的类型：1到店意向 2 购买意向
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private function get_tag_type2_pid($tag_type2 = null)
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{
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$arr = array(1 => 33, 2 => 34);
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if (!$tag_type2) {
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return $arr;
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}
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if (!in_array($tag_type2, array_keys($arr))) {
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$tag_type2 = 1;
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}
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return $arr[$tag_type2];
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}
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protected function get_tag()
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{
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$id = intval($this->input_param('id'));
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$type = $this->input_param('type');
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$tag_type = $this->input_param('tag_type');
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!strlen($tag_type) && $tag_type = 0;
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$tag_type2 = $this->input_param('tag_type2');
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#$tag_type == 1 && $tag_type = 2; # 手工测试tag_type=2用
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$tag_type == 2 && !$tag_type2 && $tag_type2 = 1;
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$tag_type2_pid = $tag_type == 2 ? $this->get_tag_type2_pid($tag_type2) : 0;
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$tag_id = 0; # 230312, $tag_type=1时首个select中tag的id
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$tags = $res_td = $re_cus = [];
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$re_biz = $this->get_biz();
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$city_id = intval($re_biz['city_id']);
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$county_id = intval($re_biz['county_id']);
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$province_id = intval($re_biz['province_id']);
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$c_brand = intval($re_biz['car_brand_id']);
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if ($id) {
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$re_cus = $this->customers_model->get(['id' => $id]);
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$re_cus['province_id'] && $province_id = $re_cus['province_id'];
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$re_cus['city_id'] && $city_id = $re_cus['city_id'];
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$re_cus['county_id'] && $county_id = $re_cus['county_id'];
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$re_cus['c_brand'] && $c_brand = $re_cus['c_brand'];
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}
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$where = ['status' => 1, 'pid' => 0, 'show<>' => 1, 'tag_type' => $tag_type];
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$tag_type2_pid && $where['id'] = $tag_type2_pid;
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$res = $this->mdCustomerTag->select($where, 'sort desc,id desc', 0, 0, 'id,name,type');
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if ($res) {
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if ($id) {
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$res_td = $this->mdCustomerTagdata->select(['c_id' => $id], 'id desc', 0, 0, 't_id');
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}
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$tag_data = $res_td ? array_unique(array_column($res_td, 't_id')) : '';
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$tag_checked = array();
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$tag_checked_id = 0;
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foreach ($res as $key => $val) {
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$list = [];
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$res2 = $this->mdCustomerTag->select(['status' => 1, 'pid' => $val['id']], 'sort desc,id desc', 0, 0, 'id,name');
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foreach ($res2 as $key2 => $val2) {
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//检查是否选中标签
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$checked = $tag_data && in_array($val2['id'], $tag_data) ? true : false;
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$list[] = ['id' => $val2['id'], 'name' => $val2['name'], 'checked' => $checked];
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$tag_type == 1 && $checked && $tag_checked[] = $val2['id'];
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$tag_type == 1 && $checked && !$tag_checked_id && $tag_checked_id = $val['id'];
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}
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$tags[] = ['id' => $val['id'], 'name' => $val['name'], 'type' => $val['type'], 'list' => $list];
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}
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$tag_type == 1 && count($tag_checked) == 1 && $tag_id = $tag_checked_id;
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}
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$res = ['tags' => $tags, 'province_id' => $province_id, 'city_id' => $city_id, 'county_id' => $county_id, 'c_brand' => $c_brand];
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$tag_type == 1 && $res['tag_id'] = $tag_id;
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return $res;
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}
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//修改基本信息
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protected function put_data()
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{
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$biz_id = $this->biz_id;
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$id = $this->input_param('cus_id');
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$name = $this->input_param('name');
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$mobile = $this->input_param('mobile');
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$c_brand = $this->input_param('c_brand');
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$of2_id = $this->input_param('of2_id'); //线下来源一级
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if ($of2_id) {
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$cf_row = $this->clues_cfrom_model->get(array('id' => $of2_id));
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$of_id = $cf_row['pid'];
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}
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$buy_time = $this->input_param('buy_time'); //预计购车时间
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$tag = $this->input_param('tag'); //客户标签
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$province_id = $this->input_param('province_id'); //省份id
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$city_id = $this->input_param('city_id'); //城市id
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$county_id = $this->input_param('county_id'); //区id
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$wxgr = $this->input_param('wxgr'); //是否加个微
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$wxgrimg = $this->input_param('wxgrimg'); //个微截图
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$brand_id = (int)$this->input_param('brand_id');
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$series_id = (int)$this->input_param('series_id');
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$row = $this->customers_model->get(['id' => $id]);
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if (!$row) {
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throw new Exception('参数错误', ERR_PARAMS_ERROR);
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}
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if ($wxgr && !$wxgrimg && !$row['wxgrimg']) {
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throw new Exception('请上传‘添加个微’截图！', ERR_PARAMS_ERROR);
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}
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$update = [];
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if ($row['cf_title'] != '平台分配') {
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if ($mobile) {
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if (!mobile_valid($mobile)) {
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throw new Exception('手机号格式错误', ERR_PARAMS_ERROR);
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}
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if ($this->customers_model->count(['biz_id' => $biz_id, 'mobile' => $mobile])) {
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throw new Exception('客户已存在', API_CODE_FAIL);
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}
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$update['mobile'] = $mobile;
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}
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}
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$name && $update['name'] = $name;
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isset($c_brand) && $update['c_brand'] = $c_brand;
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$of_id && $update['of_id'] = $of_id;
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$of2_id && $update['of2_id'] = $of2_id;
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$province_id && $update['province_id'] = $province_id;
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$city_id && $update['city_id'] = $city_id;
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$county_id && $update['county_id'] = $county_id;
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$wxgr && $update['wxgr'] = intval($wxgr) ? 1 : 0;
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$wxgrimg && $wxgrimg != $row['wxgrimg'] && $update['wxgrimg'] = $wxgrimg;
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$brand_id && $update['brand_id'] = $brand_id ?: 0;
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$series_id && $update['series_id'] = $series_id ?: 0;
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if ($buy_time) {
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$update['level'] = $this->customers_entity->cal_level($buy_time);
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$update['buy_time'] = $buy_time;
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}
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$update && $this->customers_model->update($update, ['id' => $id]);
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//客户标签
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if ($tag) {
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$add_tag = [];
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//查找已加入标签
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$res_td = $this->mdCustomerTagdata->select(['c_id' => $id], 'id desc', 0, 0, 't_id');
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$tag_data = $res_td ? array_unique(array_column($res_td, 't_id')) : '';
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foreach ($tag as $key => $val) {
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foreach ($val['list'] as $key2 => $val2) {
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if ($val2['checked'] == true) {
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if (!$tag_data || !in_array($val2['id'], $tag_data)) {//未加标签，新增
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$add_tag[] = ['c_id' => $id, 't_id' => $val2['id'], 'c_time' => time()];
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}
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} else {
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if ($tag_data && in_array($val2['id'], $tag_data)) {//删除标签
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$this->mdCustomerTagdata->delete(['c_id' => $id, 't_id' => $val2['id']]);
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}
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}
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}
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}
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if ($add_tag && count($add_tag)) {
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$this->mdCustomerTagdata->add_batch($add_tag);
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}
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}
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$uname = $this->session['uname'];
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$this->customers_entity->add_log($id, $this->session['uid'], $uname, "修改用户基本信息");
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if ($wxgr) {
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$uid = $this->session['uid'];
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$res = $this->customer_oplogs_model->get(['customer_id' => $id, 'uid' => $uid, 'type' => 10]);
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if ($res) {
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if ($wxgrimg && $wxgrimg != $row['wxgrimg'] || $wxgrimg && !$res['imgs']) {
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$imgs = $res['imgs'] ? json_decode($res['imgs'], true) : [];
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$imgs[] = $wxgrimg;
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$this->customer_oplogs_model->update(array('imgs' => json_encode($imgs, JSON_UNESCAPED_UNICODE)), array('id' => $res['id']));
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}
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} else {
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$imgs = [];
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$wxgrimg && $imgs[] = $wxgrimg;
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$this->customers_entity->add_log($id, $uid, $uname, '加个微', 10, 'wxapp', $imgs);
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}
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}
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throw new Exception('保存成功', API_CODE_SUCCESS);
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}
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//创建客户
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protected function post()
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{
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$name = $this->input_param('name');
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$mobile = $this->input_param('mobile');
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$buy_time = $this->input_param('buy_time'); //预计购车时间
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$c_brand = $this->input_param('c_brand'); //线下来源一级
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$of2_id = $this->input_param('of2_id'); //线下来源一级
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$cf_row = $this->clues_cfrom_model->get(array('id' => $of2_id));
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$of_id = $cf_row['pid'];
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$status = 0; //状态
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$tag = $this->input_param('tag'); //客户标签
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$province_id = $this->input_param('province_id');//省份id
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$city_id = $this->input_param('city_id'); //城市id
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$county_id = $this->input_param('county_id'); //区id
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$wxgr = $this->input_param('wxgr'); //是否加个微
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$wxgrimg = $this->input_param('wxgrimg'); //个微截图
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$brand_id = $this->input_param('brand_id');
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$series_id = $this->input_param('series_id');
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$car_id = $this->input_param('car_id');
|
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if (!mobile_valid($mobile)) throw new Exception('请输入正确的手机号码', ERR_PARAMS_ERROR);
|
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if (!$city_id || !$county_id) {
|
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throw new Exception('请选择城市与行政区', API_CODE_FAIL);
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}
|
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if (!$cf_row) {
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throw new Exception('请选择客户来源', API_CODE_FAIL);
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}
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if ($wxgr && !$wxgrimg) {
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throw new Exception('请上传‘添加个微’截图！', ERR_PARAMS_ERROR);
|
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}
|
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$is_exit = $this->customers_model->get(['biz_id' => $this->biz_id, 'mobile' => $mobile], 'id,sales_id');
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if ($is_exit) {
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if ($is_exit['sales_id'] != $this->session['uid']) {
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$user = $this->app_user_model->get(['id' => $is_exit['sales_id']], 'uname');
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$msg = "该客户归属于{$user['uname']}";
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$owner = 0;
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} else {
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$msg = '客户已存在';
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$owner = 1;
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}
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||
return ['code' => API_CODE_FAIL, 'msg' => $msg, 'data' => ['id' => $is_exit['id'], 'owner' => $owner]];
|
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}
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if($cf_row['id']==10){ //自然到店直接改成到店客户
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$status = 1;
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}
|
||
$this->load->helper("order");
|
||
$biz_row = $this->biz_model->get(['id' => $this->biz_id]);
|
||
|
||
$level = $this->customers_entity->cal_level($buy_time);
|
||
$time = date('Y-m-d H:i:s');
|
||
$add_data = [
|
||
'cid' => create_customer_no($biz_row['county_id']),
|
||
'name' => $name,
|
||
'mobile' => $mobile,
|
||
'biz_id' => $this->biz_id,
|
||
'admin_id' => $this->session['uid'],
|
||
'sales_id' => $this->session['uid'],
|
||
'level' => $level,
|
||
'cf_title' => '自有资源',
|
||
'cont_time' => $time,
|
||
'p_time' => $time,
|
||
'status' => $status,
|
||
'province_id' => $province_id,
|
||
'city_id' => $city_id,
|
||
'county_id' => $county_id,
|
||
'wxgr' => intval($wxgr) ? 1 : 0,
|
||
'wxgrimg' => $wxgrimg ? $wxgrimg : '',
|
||
'c_time' => time()
|
||
];
|
||
if (!$add_data['city_id'] && $biz_row['city_id']) {
|
||
$add_data['city_id'] = $biz_row['city_id'];
|
||
}
|
||
if (!$add_data['county_id'] && $biz_row['county_id']) {
|
||
$add_data['county_id'] = $biz_row['county_id'];
|
||
}
|
||
$buy_time && $add_data['buy_time'] = $buy_time;
|
||
$of_id && $add_data['of_id'] = $of_id;
|
||
$of2_id && $add_data['of2_id'] = $of2_id;
|
||
$brand_id && $add_data['brand_id'] = $brand_id;
|
||
$series_id && $add_data['series_id'] = $series_id;
|
||
$id = $this->customers_model->add($add_data);
|
||
if ($id) {
|
||
//客户标签
|
||
if ($tag) {
|
||
$add_tag = [];
|
||
//查找已加入标签
|
||
$res_td = $this->mdCustomerTagdata->select(['c_id' => $id], 'id desc', 0, 0, 't_id');
|
||
$tag_data = $res_td ? array_unique(array_column($res_td, 't_id')) : '';
|
||
foreach ($tag as $key => $val) {
|
||
foreach ($val['list'] as $key2 => $val2) {
|
||
if ($val2['checked'] == true) {
|
||
if (!$tag_data || !in_array($val2['id'], $tag_data)) {//未加标签，新增
|
||
$add_tag[] = ['c_id' => $id, 't_id' => $val2['id'], 'c_time' => time()];
|
||
}
|
||
}
|
||
}
|
||
}
|
||
if ($add_tag && count($add_tag)) {
|
||
$this->mdCustomerTagdata->add_batch($add_tag);
|
||
}
|
||
}
|
||
$uid = $this->session['uid'];
|
||
$uname = $this->session['uname'];
|
||
$this->customers_entity->add_log($id, $uid, $uname, "创建客户档案", 3);
|
||
if ($wxgr) {
|
||
$imgs = [];
|
||
$wxgrimg && $imgs[] = $wxgrimg;
|
||
$this->customers_entity->add_log($id, $uid, $uname, '加个微', 10, 'wxapp', $imgs);
|
||
}
|
||
throw new Exception('创建成功', API_CODE_SUCCESS);
|
||
} else {
|
||
throw new Exception('创建失败', ERR_PARAMS_ERROR);
|
||
}
|
||
}
|
||
|
||
/**
|
||
* Notes:用户评论
|
||
* Created on: 2022/6/20 14:05
|
||
* Created by: dengbw
|
||
* @throws Exception
|
||
*/
|
||
protected function post_comments()
|
||
{
|
||
$pid = $this->input_param('id');
|
||
$content = $this->input_param('content');
|
||
if (!$pid) {
|
||
throw new Exception('参数错误', API_CODE_FAIL);
|
||
}
|
||
if (!$content) {
|
||
throw new Exception('请输入评论内容', API_CODE_FAIL);
|
||
}
|
||
$this->load->model('receiver/receiver_comments_model', 'mdComments');
|
||
$uid = $this->session['uid'];
|
||
$uname = $this->session['uname'];
|
||
$add_data = ['pid' => $pid, 'content' => $content, 'uid' => $uid, 'uname' => $uname, 'c_time' => time()];
|
||
$id = $this->mdComments->add($add_data);
|
||
if ($id) {
|
||
throw new Exception('评论成功', API_CODE_SUCCESS);
|
||
} else {
|
||
throw new Exception('评论失败', ERR_PARAMS_ERROR);
|
||
}
|
||
}
|
||
|
||
//客户跟进
|
||
protected function put()
|
||
{
|
||
$biz_id = $this->biz_id;
|
||
$uid = $this->session['uid'];
|
||
$uname = $this->session['uname'];
|
||
$id = $this->input_param('id');
|
||
$status = $this->input_param('status');
|
||
$t_num = $this->input_param('t_num');
|
||
$a_num = $this->input_param('a_num');
|
||
$wxgr = $this->input_param('wxgr');
|
||
$wxgrimg = $this->input_param('wxgrimg');
|
||
$is_top = $this->input_param('is_top');
|
||
$defeat_reason = $this->input_param('defeat_reason');//申请战败内容
|
||
$level = $this->input_param('level');//客户等级
|
||
$content = trim($this->input_param('content'));//小记内容
|
||
$content_imgs = $this->input_param('imgs');//小记图片
|
||
$follow_channel = $this->input_param('follow_channel');//跟进渠道
|
||
$visit_time = $this->input_param('visit_time');//计划回访时间
|
||
$invalid_tag = $this->input_param('invalid_tag'); //战败标签
|
||
$daodian_tag = $this->input_param('daodian_tag'); //意向标签-到店
|
||
$goumai_tag = $this->input_param('goumai_tag'); //意向标签-购买
|
||
if ($follow_channel == '微信' && !$content_imgs) {
|
||
throw new Exception('请上传跟进截图！', ERR_PARAMS_ERROR);
|
||
}
|
||
$row = $this->customers_model->get(['id' => $id]);
|
||
if (!$row) {
|
||
throw new Exception('数据不存在！', ERR_PARAMS_ERROR);
|
||
}
|
||
if ($wxgr && !$wxgrimg && !$row['wxgrimg']) {
|
||
throw new Exception('请上传‘添加个微’截图！', ERR_PARAMS_ERROR);
|
||
}
|
||
$check_admin_id = true;//检查销售
|
||
if ($this->session['group_id'] == 2 || $this->session['group_id'] == 3) {//店长、老板可以操作其他人的客户
|
||
$check_admin_id = false;
|
||
}
|
||
if ($check_admin_id && $row['admin_id'] != $uid) {
|
||
throw new Exception('无权限操作该客户！', ERR_PARAMS_ERROR);
|
||
}
|
||
$up_data = [];
|
||
//变成到店
|
||
if (!$row['admin_id'] && $status == 1) {
|
||
$up_data['admin_id'] = $uid;
|
||
}
|
||
$daodian_tag_str = '';
|
||
if ($daodian_tag) {
|
||
|
||
$tag_arr_all = array();
|
||
$tag_checked = 0;
|
||
foreach ($daodian_tag as $key => $val) {
|
||
$tag_arr = [];
|
||
foreach ($val['list'] as $kt => $vt) {
|
||
$vt['checked'] && $tag_arr[] = $vt['name'];
|
||
$vt['checked'] && $tag_checked = 1;
|
||
}
|
||
$tag_arr_all = array_merge($tag_arr_all, $tag_arr);
|
||
$tag_arr && $daodian_tag_str .= $val['name'] . ': ' . implode(', ', $tag_arr) . '; ';
|
||
}
|
||
if (!$tag_checked) {
|
||
throw new Exception("到店意向不能为空！", ERR_PARAMS_ERROR);
|
||
}
|
||
}
|
||
|
||
$goumai_tag_str = '';
|
||
if ($goumai_tag) {
|
||
$tag_arr_all = array();
|
||
$tag_checked = 0;
|
||
foreach ($goumai_tag as $key => $val) {
|
||
$tag_arr = [];
|
||
foreach ($val['list'] as $kt => $vt) {
|
||
$vt['checked'] && $tag_arr[] = $vt['name'];
|
||
$vt['checked'] && $tag_checked = 1;
|
||
}
|
||
$tag_arr_all = array_merge($tag_arr_all, $tag_arr);
|
||
$tag_arr && $goumai_tag_str .= $val['name'] . ': ' . implode(', ', $tag_arr) . '; ';
|
||
}
|
||
if (!$tag_checked) {
|
||
throw new Exception("购买意向不能为空！", ERR_PARAMS_ERROR);
|
||
}
|
||
}
|
||
$log_0 = $log_4 = $log_9 = '';
|
||
if ($status == 3) {
|
||
if (!$defeat_reason) {
|
||
throw new Exception('请输入战败理由！', ERR_PARAMS_ERROR);
|
||
}
|
||
$tag_str = '';
|
||
$tag_arr_all = array();
|
||
$tag_checked = 0; # 20230312 只要有一个选中即可
|
||
foreach ($invalid_tag as $key => $val) {
|
||
$tag_arr = [];
|
||
foreach ($val['list'] as $kt => $vt) {
|
||
$vt['checked'] && $tag_arr[] = $vt['name'];
|
||
$vt['checked'] && $tag_checked = 1;
|
||
}
|
||
/*# 20230101 提示没选中的标签
|
||
if (!$tag_arr){
|
||
throw new Exception("请选择标签[{$val['name']}]！", ERR_PARAMS_ERROR);
|
||
}*/
|
||
$tag_arr_all = array_merge($tag_arr_all, $tag_arr);
|
||
$tag_arr && $tag_str .= $val['name'] . ': ' . implode(', ', $tag_arr) . '; ';
|
||
}
|
||
if (!$tag_checked) {
|
||
throw new Exception("请选择至少一个标签！", ERR_PARAMS_ERROR);
|
||
}
|
||
#$tag_str = implode(', ', $tag_arr_all);
|
||
$jsondata = $row['jsondata'] ? json_decode($row['jsondata'], true) : array();
|
||
$jsondata['defeat']['time'] = date("Y-m-d H:i:s");
|
||
$jsondata['defeat']['reason'] = $defeat_reason . "({$tag_str})";
|
||
$up_data['if_defeat'] = 1;
|
||
$up_data['jsondata'] = json_encode($jsondata, JSON_UNESCAPED_UNICODE);
|
||
$log_0 = '申请战败：' . $defeat_reason . "({$tag_str})";
|
||
} else {
|
||
if (strlen($status) && $status != $row['status']) { //变更状态
|
||
$up_data['status'] = $status;
|
||
$status_name = $this->customers_model->get_status();
|
||
$log_9 = '状态变更为' . $status_name[$status];
|
||
}
|
||
}
|
||
strlen($is_top) && $up_data['is_top'] = $is_top;
|
||
if ($status == 1 && $status != $row['status']) {//到店客户和数据库不同到店加1
|
||
$a_num = 1;
|
||
}
|
||
$day = date('Y-m-d');
|
||
if ($a_num || $t_num) {
|
||
if ($a_num) {//判断今日是否到店
|
||
$re = $this->customer_oplogs_model->get(['customer_id' => $id, 'type' => 4,
|
||
'c_time >=' => strtotime($day . ' 00:00:00'), 'c_time <=' => strtotime($day . ' 23:59:59')]);
|
||
$re && $a_num = 0;
|
||
}
|
||
if ($t_num) {//判断今日是否试驾
|
||
$re = $this->customer_oplogs_model->get(['customer_id' => $id, 'type' => 5,
|
||
'c_time >=' => strtotime($day . ' 00:00:00'), 'c_time <=' => strtotime($day . ' 23:59:59')]);
|
||
$re && $t_num = 0;
|
||
}
|
||
}
|
||
$a_num && $up_data['a_num = a_num+1'] = null;
|
||
$t_num && $up_data['t_num = t_num+1'] = null;
|
||
$wxgr && $up_data['wxgr'] = 1;
|
||
$wxgrimg && $wxgrimg != $row['wxgrimg'] && $up_data['wxgrimg'] = $wxgrimg;
|
||
$visit_time && $up_data['visit_time'] = $visit_time;
|
||
if ($level && $level != $row['level']) {
|
||
$up_data['level'] = $level;//更改客户等级
|
||
}
|
||
$log_4 = '';//到店
|
||
if ($a_num) {
|
||
$log_4 = $row['status'] == 1 ? '客户再次到店' : '客户到店';
|
||
$up_data['cont_time'] = date('Y-m-d H:i:s'); //修改到店状态修改最后联系时间
|
||
if ($row['dt_time'] == '0000-00-00 00:00:00') {//首次到店时间
|
||
$up_data['dt_time'] = date('Y-m-d H:i:s');
|
||
}
|
||
}
|
||
$result = true;
|
||
$this->load->library('receiver/customers_entity');
|
||
if ($up_data) {
|
||
$result = $this->customers_model->update($up_data, ['id' => $id]);
|
||
if ($result) { //添加日志
|
||
if ($level && $level != $row['level']) {
|
||
$this->customers_entity->add_log($id, $uid, $uname, '更改客户等级', 9);
|
||
}
|
||
if ($log_9) {//系统变更
|
||
$this->customers_entity->add_log($id, $uid, $uname, $log_9, 9);
|
||
}
|
||
if ($log_4) {//到店
|
||
$this->customers_entity->add_log($id, $uid, $uname, $log_4, 4);
|
||
}
|
||
if ($t_num) {//试驾
|
||
$this->customers_entity->add_log($id, $uid, $uname, '客户试驾', 5);
|
||
}
|
||
if ($wxgr) {
|
||
$res = $this->customer_oplogs_model->get(['customer_id' => $id, 'uid' => $uid, 'type' => 10]);
|
||
if ($res) {
|
||
if ($wxgrimg && $wxgrimg != $row['wxgrimg'] || $wxgrimg && !$res['imgs']) {
|
||
$imgs = $res['imgs'] ? json_decode($res['imgs'], true) : [];
|
||
$imgs[] = $wxgrimg;
|
||
$this->customer_oplogs_model->update(array('imgs' => json_encode($imgs, JSON_UNESCAPED_UNICODE)), array('id' => $res['id']));
|
||
}
|
||
} else {
|
||
$imgs = [];
|
||
$wxgrimg && $imgs[] = $wxgrimg;
|
||
$this->customers_entity->add_log($id, $uid, $uname, '加个微', 10, 'wxapp', $imgs);
|
||
}
|
||
}
|
||
if ($log_0) {//小记
|
||
$this->customers_entity->add_log($id, $uid, $uname, $log_0, 0);
|
||
}
|
||
// if ($status == 2) {//变成订单客户 更新客户已回访
|
||
// $this->customers_entity->add_log_visit($id, $uid, $uname, '', 0, 1);
|
||
// }
|
||
}
|
||
}
|
||
if ($content) {//加小记
|
||
$follow_channel && $content = "跟进方式($follow_channel)：" . $content;
|
||
if ($visit_time) {
|
||
$content .= '。计划回访时间：' . $visit_time;
|
||
$daodian_tag_str && $content .= '。' . $daodian_tag_str;
|
||
$goumai_tag_str && $content .= '。' . $goumai_tag_str;
|
||
$sales_id = $row['admin_id'] ? $row['admin_id'] : $uid;//有销售id，回访归属销售
|
||
$where_vis = ['c_id' => $id, 'biz_id' => $biz_id, 'sales_id' => $sales_id, 't_day' => $visit_time];
|
||
$re_vis = $this->mdCustomerVisitData->get($where_vis);
|
||
if (!$re_vis) {
|
||
//删除大于等今天的回访记录
|
||
$this->mdCustomerVisitData->delete(['c_id' => $id, 'biz_id' => $biz_id, 't_day>=' => date('Y-m-d')]);
|
||
$where_vis['level'] = $level;
|
||
$where_vis['c_time'] = time();
|
||
$this->mdCustomerVisitData->add($where_vis);
|
||
}
|
||
}
|
||
$result = $this->customers_entity->add_log_visit($id, $uid, $uname, $content, 0, 1, $content_imgs);
|
||
}
|
||
if ($result) {
|
||
//战败标签
|
||
//意向标签 合并到 战败标签 统一处理
|
||
!$invalid_tag && $invalid_tag = array();
|
||
$daodian_tag && $invalid_tag = array_merge($invalid_tag, $daodian_tag);
|
||
$goumai_tag && $invalid_tag = array_merge($invalid_tag, $goumai_tag);
|
||
if ($invalid_tag) {
|
||
$add_tag = [];
|
||
//查找已加入标签
|
||
$res_td = $this->mdCustomerTagdata->select(['c_id' => $id], 'id desc', 0, 0, 't_id');
|
||
$tag_data = $res_td ? array_unique(array_column($res_td, 't_id')) : '';
|
||
foreach ($invalid_tag as $key => $val) {
|
||
foreach ($val['list'] as $key2 => $val2) {
|
||
if ($val2['checked'] == true) {
|
||
if (!$tag_data || !in_array($val2['id'], $tag_data)) {//未加标签，新增
|
||
$add_tag[] = ['c_id' => $id, 't_id' => $val2['id'], 'c_time' => time()];
|
||
}
|
||
} else {
|
||
if ($tag_data && in_array($val2['id'], $tag_data)) {//删除标签
|
||
$this->mdCustomerTagdata->delete(['c_id' => $id, 't_id' => $val2['id']]);
|
||
}
|
||
}
|
||
}
|
||
}
|
||
if ($add_tag && count($add_tag)) {
|
||
$this->mdCustomerTagdata->add_batch($add_tag);
|
||
}
|
||
}
|
||
throw new Exception('操作成功', API_CODE_SUCCESS);
|
||
} else {
|
||
throw new Exception('操失败！', ERR_PARAMS_ERROR);
|
||
}
|
||
}
|
||
|
||
//订单列表头部
|
||
protected function get_tabs()
|
||
{
|
||
$rows = $this->customers_model->get_status();
|
||
$lists = [];
|
||
if ($rows) {
|
||
foreach ($rows as $key => $val) {
|
||
if ($key != -1) {
|
||
$lists[] = [
|
||
'key' => $key,
|
||
'name' => $val
|
||
];
|
||
}
|
||
}
|
||
}
|
||
return $lists;
|
||
}
|
||
|
||
//获取筛选条件
|
||
protected function get_filter()
|
||
{
|
||
$level = $this->customers_model->get_sdata('level');
|
||
$cfrom = $this->customers_model->get_sdata();
|
||
$follow_channel = $this->customers_model->get_sdata('follow_channel');
|
||
$buy_time = $this->customers_model->get_sdata('btime');
|
||
$show_btime = $tags = [];
|
||
foreach ($buy_time as $key => $val) {
|
||
$show_btime[] = ['id' => $key, 'name' => $val];
|
||
}
|
||
$res_tag = $this->mdCustomerTag->select(['status' => 1, 'pid' => 0, 'show<>' => 1, 'tag_type' => 0], 'sort desc,id desc', 0, 0, 'id,name,type');
|
||
if ($res_tag) {
|
||
foreach ($res_tag as $key => $val) {
|
||
$list = [];
|
||
$res2 = $this->mdCustomerTag->select(['status' => 1, 'pid' => $val['id']], 'sort desc,id desc', 0, 0, 'id,name');
|
||
foreach ($res2 as $key2 => $val2) {
|
||
$list[] = ['id' => $val2['id'], 'name' => $val2['name'], 'checked' => false];
|
||
}
|
||
$tags[] = ['id' => $val['id'], 'name' => $val['name'], 'type' => $val['type'], 'list' => $list];
|
||
}
|
||
}
|
||
$data = [
|
||
'tags' => $tags,
|
||
'level' => $level,
|
||
'cfrom' => $cfrom,
|
||
'buy_time' => $show_btime,
|
||
'follow_channel' => $follow_channel
|
||
];
|
||
return $data;
|
||
}
|
||
|
||
/**
|
||
* Notes:线下来源
|
||
* Created on: 2022/3/7 10:01
|
||
* Created by: dengbw
|
||
* @return mixed
|
||
*/
|
||
protected function get_offline_sources()
|
||
{
|
||
$map_cfrom = $this->clues_cfrom_model->get(array('status' => 1, 'pid' => 0, 'type' => 1));
|
||
$map_cfrom2 = $this->clues_cfrom_model->select(array('status' => 1, 'pid' => $map_cfrom['id']));
|
||
$lists = [];
|
||
foreach ($map_cfrom2 as $key => $item) {
|
||
$lists[] = [
|
||
'id' => $item['id'],
|
||
'name' => $item['title'],
|
||
];
|
||
}
|
||
return $lists;
|
||
}
|
||
|
||
//获取客户列表
|
||
private function lists()
|
||
{
|
||
$visit = $this->input_param('visit');
|
||
if ($visit) {
|
||
return $this->visit_lists($this->input_param(), $visit);
|
||
}
|
||
$uid = $this->session['uid'];
|
||
$group_id = $this->session['group_id'];
|
||
$biz_type = $this->get_biz('type');
|
||
$s_time = $this->input_param('s_time');
|
||
$e_time = $this->input_param('e_time');
|
||
$if_driver = $this->input_param('if_driver');
|
||
$level = $this->input_param('level');
|
||
$brand_id = $this->input_param('brand_id');
|
||
$cfrom = $this->input_param('cfrom'); //客户来源id
|
||
$status = $this->input_param('status'); //状态
|
||
$o_type = $this->input_param('o_type'); //排序
|
||
$page = $this->input_param('page');
|
||
$size = $this->input_param('size');
|
||
$istop = $this->input_param('istop');
|
||
$iscall = $this->input_param('iscall');
|
||
$unuse = $this->input_param('unuse'); //未派客户
|
||
$ismy = $this->input_param('ismy'); //是否只显示自己
|
||
$name = $this->input_param('name');
|
||
$mobile = $this->input_param('mobile');
|
||
$admin_id = $this->input_param('admin_id');
|
||
$id = $this->input_param('cus_id');
|
||
$a_id = intval($this->input_param('a_id'));//私域通活动id
|
||
$of_id = intval($this->input_param('of_id'));//线下来源一级
|
||
$of2_id = intval($this->input_param('of2_id'));//线下来源二级
|
||
$s_visit_time = $this->input_param('s_visit_time');//回访开始时间
|
||
$e_visit_time = $this->input_param('e_visit_time');//回访结束时间
|
||
$status_tp = intval($this->input_param('status_tp')); //状态类型
|
||
$admin_ids = $this->input_param('admin_ids');//多选销售人员
|
||
$tag_ids = $this->input_param('tag_ids');//多选客户画像
|
||
$city_id = $this->input_param('city_id');
|
||
$county_id = $this->input_param('county_id');
|
||
|
||
!$page && $page = 1;
|
||
!$size && $size = 10;
|
||
|
||
if ($o_type == 1) { //创建时间排序
|
||
$orderby = 'c_time desc';
|
||
} elseif ($o_type == 2) {//最近联系
|
||
$orderby = 'cont_time desc';
|
||
} else { //特别关注
|
||
if ($group_id == 1) {
|
||
$orderby = 'is_top desc,c_time desc';
|
||
} else {
|
||
$orderby = 'c_time desc';
|
||
}
|
||
}
|
||
$where = [
|
||
'biz_id' => $this->biz_id,
|
||
'status>=' => 0
|
||
];
|
||
if ($of_id) {
|
||
$where["of_id"] = $of_id;
|
||
}
|
||
if ($of2_id) {
|
||
$where["of2_id"] = $of2_id;
|
||
}
|
||
if ($a_id) {
|
||
$where["cf_id"] = 35;
|
||
$where["t_id"] = $a_id;
|
||
}
|
||
if ($group_id == 1 || $ismy) {
|
||
$where["admin_id"] = $uid;
|
||
}
|
||
if ($group_id == 4 && $this->biz_id != 1) {
|
||
$where['brand_id<>'] = 3; //客户成功经理过滤
|
||
}
|
||
if ($s_time && $e_time) {
|
||
$where['c_time >='] = strtotime($s_time);
|
||
$where['c_time <='] = strtotime(date('Y-m-d 23:59:59', strtotime($e_time)));
|
||
}
|
||
if ($s_visit_time && $e_visit_time) {
|
||
$where['visit_time >='] = $s_visit_time;
|
||
$where['visit_time <='] = $e_visit_time;
|
||
}
|
||
if (strlen($iscall)) {
|
||
if ($iscall) {
|
||
$where['cont_time!='] = '0000-00-00 00:00:00';
|
||
} else {
|
||
$where['cont_time'] = '0000-00-00 00:00:00';
|
||
$status_tp = 1;
|
||
}
|
||
}
|
||
if ($status_tp == 1) {
|
||
$where['status in(0,1)'] = null;
|
||
}
|
||
$unuse && $where['admin_id'] = 0;
|
||
$admin_id && $where['admin_id'] = $admin_id;
|
||
if ($admin_ids) {
|
||
$where["admin_id in ({$admin_ids})"] = null;
|
||
}
|
||
$id && $where['id'] = $id;
|
||
strlen($istop) && $where['is_top'] = $istop;
|
||
strlen($if_driver) && $where['if_driver'] = 1;
|
||
strlen($status) && $where['status'] = $status;
|
||
$brand_id && $where['brand_id'] = $brand_id;
|
||
$level && $where['level'] = $level;
|
||
$cfrom && $where['cf_title'] = $cfrom;
|
||
$name && $where["name like '%{$name}%'"] = null;
|
||
$mobile && $where["mobile like '%$mobile%'"] = null;
|
||
$city_id && $where['city_id'] = $city_id;
|
||
$county_id && $where['county_id'] = $county_id;
|
||
|
||
if ($tag_ids) {
|
||
$pidAry = [];
|
||
$res_tag = $this->mdCustomerTag->select(["id in ({$tag_ids})" => null], 'id desc', 0, 0, 'pid,id');
|
||
foreach ($res_tag as $v) {
|
||
$v['pid'] && $pidAry[$v['pid']][] = $v['id'];
|
||
}
|
||
$str_c_ids = $res_tag_data = '';
|
||
foreach ($pidAry as $v) {
|
||
if ($v) {
|
||
$where_tag = [];
|
||
$str_ids = implode(',', $v);
|
||
$where_tag["t_id in({$str_ids})"] = null;
|
||
if ($str_c_ids) {
|
||
$where_tag["c_id in({$str_c_ids})"] = null;
|
||
}
|
||
$res_tag_data = $this->mdCustomerTagdata->select_groupby('c_id', $where_tag, "id desc", 0, 0, "c_id");
|
||
if (!$res_tag_data) {
|
||
break;
|
||
}
|
||
if ($res_tag_data) {
|
||
$str_c_ids = implode(',', array_column($res_tag_data, 'c_id'));
|
||
}
|
||
}
|
||
}
|
||
if ($res_tag_data) {
|
||
$str_cids = implode(',', array_column($res_tag_data, 'c_id'));
|
||
$where["id in({$str_cids})"] = null;
|
||
} else {
|
||
$where["id"] = -1;
|
||
}
|
||
}
|
||
$count = $this->customers_model->count($where);
|
||
$lists = [];
|
||
if ($count) {
|
||
$fileds = 'id,rid,name,admin_id,mobile,level,car_json,is_top,cf_title,brand_id,cont_time,c_time,p_time,if_defeat
|
||
,of_id,of2_id,wxqy,status,biz_id,county_id,cid';
|
||
$rows = $this->customers_model->select($where, $orderby, $page, $size, $fileds);
|
||
$lists = $this->listCustomerField(['rows' => $rows, 'biz_type' => $biz_type, 'group_id' => $group_id]);
|
||
}
|
||
$data = [
|
||
'list' => $lists,
|
||
'total' => $count
|
||
];
|
||
return $data;
|
||
}
|
||
|
||
/**
|
||
* Notes:客户列表字段
|
||
* Created on: 2022/10/14 16:03
|
||
* Created by: dengbw
|
||
* @param array $param
|
||
* @return array
|
||
*/
|
||
private function listCustomerField($param = [])
|
||
{
|
||
$lists = $admins = $map_county = [];
|
||
//所在地区
|
||
$str_county_ids = implode(',', array_unique(array_column($param['rows'], 'county_id')));
|
||
if ($str_county_ids) {
|
||
$map_county = $this->mdArea->map('county_id', 'city_name,county_name', ["county_id in({$str_county_ids})" => null]);
|
||
}
|
||
//获取管理员
|
||
$admin_ids = implode(',', array_unique(array_column($param['rows'], 'admin_id')));
|
||
if ($admin_ids) {
|
||
$admins = $this->app_user_model->map('id', '', ["id in ({$admin_ids})" => null], '', '', '', 'id,uname');
|
||
}
|
||
$allot = $this->get_allot();
|
||
$status_name = $this->customers_model->get_status();
|
||
foreach ($param['rows'] as $key => $val) {
|
||
if ($map_county[$val['county_id']]) {
|
||
$other_data['所在地区'] = "{$map_county[$val['county_id']]['city_name']}-{$map_county[$val['county_id']]['county_name']}";
|
||
}
|
||
if ($param['biz_type'] != 5) {
|
||
$other_data['客户来源'] = $this->get_cfTitle($val);
|
||
}
|
||
$other_data['建档时间'] = date('Y-m-d', strtotime($val['p_time']));
|
||
$val['cont_time'] != '0000-00-00 00:00:00' && $other_data['最近联系'] = date('Y-m-d', strtotime($val['cont_time']));
|
||
if ($param['group_id'] == 1) {
|
||
$where_visit = ['c_id' => $val['id'], 'biz_id' => $this->biz_id, 'sales_id' => $this->session['uid']];
|
||
} else {
|
||
$where_visit = ['c_id' => $val['id'], 'biz_id' => $val['biz_id'], 'sales_id' => $val['admin_id']];
|
||
}
|
||
$visit_time = $this->get_visit_time($where_visit);
|
||
$visit_time && $other_data['计划回访时间'] = $visit_time;
|
||
$other_data['车管家'] = isset($admins[$val['admin_id']]) ? $admins[$val['admin_id']][0]['uname'] : '';
|
||
$tags = [$val['level'] . '级用户'];
|
||
$defeat = $orders_pay = '';
|
||
if ($val['if_defeat'] == 1) {
|
||
$defeat = '战败申请中';
|
||
} else if ($val['if_defeat'] == 2) {
|
||
$defeat = '再战';
|
||
}
|
||
$tip = $status_name[$val['status']] ? $status_name[$val['status']] : '';
|
||
$lists[] = [
|
||
'id' => $val['id'],
|
||
'name' => $val['name'],
|
||
'mobile' => $this->get_mobile(['mobile' => $val['mobile'], 'rid' => $val['rid']]),
|
||
'complete_mobile' => $val['mobile'],
|
||
'is_top' => $val['is_top'],
|
||
'other_data' => $other_data,
|
||
'tags' => $tags,
|
||
'defeat' => $defeat,
|
||
'orders_pay' => '',
|
||
'group_id' => $param['group_id'],
|
||
'is_weChat' => $val['wxqy'] == 1 ? true : false,
|
||
'allot' => $allot,
|
||
'tip' => $tip,
|
||
'level' => $val['level'],
|
||
'reassign' => $val['cs_biz_id'] > 0 ? '他店改派' : '',
|
||
'cid' => $val['cid'],
|
||
];
|
||
}
|
||
return $lists;
|
||
}
|
||
|
||
//派单给店员
|
||
protected function put_admins()
|
||
{
|
||
$uname = $this->session['uname'];
|
||
$uid = $this->session['uid'];
|
||
$id_arr = $this->input_param('ids');
|
||
$admin_id = $this->input_param('admin_id');
|
||
$visit_time = $this->input_param('visit_time');
|
||
$biz_id = intval($this->input_param('biz_id'));
|
||
$allot = $this->get_allot();
|
||
if ($allot == 0) {
|
||
throw new Hd_exception('无权限分配', API_CODE_INVILD_PARAM);
|
||
}
|
||
if (!$id_arr) {
|
||
throw new Hd_exception('参数错误', API_CODE_INVILD_PARAM);
|
||
}
|
||
$this->load->library('receiver/customers_entity');
|
||
if ($biz_id) {//改派
|
||
$nums = count($id_arr);
|
||
foreach ($id_arr as $val) {
|
||
$id = $val;
|
||
$re = $this->customers_model->get(['id' => $id]);
|
||
if ($re['biz_id'] == $biz_id) {//同个门店跳出循环
|
||
if ($nums == 1) {
|
||
throw new Hd_exception('不能分配给相同门店', API_CODE_INVILD_PARAM);
|
||
}
|
||
continue;
|
||
}
|
||
$re2 = $this->customers_model->get(['biz_id' => $biz_id, 'mobile' => $re['mobile']]);
|
||
if ($re2) {//客户已存在门店里
|
||
if ($nums == 1) {
|
||
throw new Hd_exception('客户已在此门店', API_CODE_INVILD_PARAM);
|
||
}
|
||
continue;
|
||
}
|
||
$addData = ['rid' => $re['rid'], 'name' => $re['name'], 'mobile' => $re['mobile'], 'biz_id' => $biz_id
|
||
, 'cs_biz_id' => $re['biz_id'], 'level' => $re['level'], 'cf_title' => $re['cf_title'], 'cf_id' => $re['cf_id']
|
||
, 'of_id' => $re['of_id'], 'of2_id' => $re['of2_id'], 'status' => $re['status'], 'c_time' => time(), 'city_id' => $re['city_id']
|
||
, 'county_id' => $re['county_id']];
|
||
$re['jsondata'] && $addData['jsondata'] = $re['jsondata'];
|
||
$customer_id = $this->customers_model->add($addData);
|
||
if ($customer_id) {
|
||
//初始门店更改-1，理车宝过滤
|
||
$this->customers_model->update(['cs_biz_id' => -1], ["id" => $id]);
|
||
//删除未回访计划
|
||
$this->mdCustomerVisitData->delete(['c_id' => $id, 'biz_id' => $re['biz_id'], 'status<>' => 2, 't_day >=' => date('Y-m-d')]);
|
||
//同步客户标签
|
||
$res_tag = $this->mdCustomerTagdata->select(['c_id' => $id], 'id asc', 0, 0, 't_id,c_time');
|
||
if ($res_tag) {
|
||
$add_tag = [];
|
||
foreach ($res_tag as $val2) {
|
||
$val2['c_id'] = $customer_id;
|
||
$add_tag[] = $val2;
|
||
}
|
||
$this->mdCustomerTagdata->add_batch($add_tag);
|
||
}
|
||
//同步跟进记录
|
||
$res_oplogs = $this->customer_oplogs_model->select(['customer_id' => $id], 'id asc', 0, 0
|
||
, 'uid,uname,type,log,imgs,cf_platform,c_time');
|
||
if ($res_oplogs) {
|
||
$add_oplogs = [];
|
||
foreach ($res_oplogs as $val3) {
|
||
$val3['customer_id'] = $customer_id;
|
||
$add_oplogs[] = $val3;
|
||
}
|
||
$this->customer_oplogs_model->add_batch($add_oplogs);
|
||
}
|
||
$this->customers_entity->add_log($id, $uid, $uname, "客户改派");//改派的客户日志
|
||
$this->customers_entity->add_log($customer_id, $uid, $uname, "客户改派");//改派后的客户日志
|
||
}
|
||
}
|
||
throw new Exception('分配成功', API_CODE_SUCCESS);
|
||
}
|
||
if (!$visit_time) {
|
||
throw new Hd_exception('请选择回访时间', API_CODE_INVILD_PARAM);
|
||
}
|
||
$admin = $this->app_user_model->get(['id' => $admin_id, 'status' => 1]);
|
||
if (!$admin) {
|
||
throw new Hd_exception('参数错误', API_CODE_INVILD_PARAM);
|
||
}
|
||
foreach ($id_arr as $val) {
|
||
$id = $val;
|
||
$re = $this->customers_model->get(['id' => $id]);
|
||
if ($re['admin_id'] == $admin_id) {//同个销售跳出循环
|
||
continue;
|
||
}
|
||
$upDate = ['admin_id' => $admin_id, 'visit_time' => $visit_time];
|
||
!$re['sales_id'] && $upDate['sales_id'] = $admin_id;//初始销售id
|
||
$ret = $this->customers_model->update($upDate, ["id" => $id]);
|
||
if ($ret) {
|
||
//写日志
|
||
$this->customers_entity->add_log($id, $uid, $uname, "分配客户");
|
||
$biz_id = $re['biz_id'];
|
||
$level = $re['level'];
|
||
$where_vis = ['c_id' => $id, 'biz_id' => $biz_id, 'sales_id' => $admin_id, 't_day' => $visit_time];
|
||
$re_vis = $this->mdCustomerVisitData->get($where_vis);
|
||
if (!$re_vis) {
|
||
//删除未回访计划
|
||
$this->mdCustomerVisitData->delete(['c_id' => $id, 'biz_id' => $biz_id, 'status<>' => 2, 't_day >=' => date('Y-m-d')]);
|
||
$where_vis['level'] = $level;
|
||
$where_vis['c_time'] = time();
|
||
$this->mdCustomerVisitData->add($where_vis);
|
||
$this->customers_entity->add_log_visit($id, $uid, $uname, '计划回访时间：' . $visit_time, 0, 1);
|
||
}
|
||
//发送短信
|
||
$num = $re['mobile'] ? substr($re['mobile'], -4) : 0;
|
||
b2m_send_sms($admin['mobile'], '【理车宝】您有一个新的客户需要跟进，手机尾号为' . $num . '。请及时到小程序“理车宝-客户”进行操作，祝您成单！');
|
||
}
|
||
}
|
||
throw new Exception('分配成功', API_CODE_SUCCESS);
|
||
}
|
||
|
||
/**
|
||
* Notes:客户待回访tab
|
||
* Created on: 2022/6/2 10:20
|
||
* Created by: dengbw
|
||
* @return array
|
||
*/
|
||
protected function get_visit_tabs()
|
||
{
|
||
$status = $this->input_param('status');
|
||
$tabs = [];
|
||
if ($status == 1) {//跟进客户
|
||
$tabs = [['name' => '本日新增跟进', 'id' => 1], ['name' => '逾期未跟进', 'id' => 3]];
|
||
} else if ($status == 3) {
|
||
$tabs = [['name' => '今日', 'id' => 1], ['name' => '本月客户', 'id' => 2]];
|
||
} else if ($status == 4) {
|
||
$tabs = [['name' => '今日', 'id' => 1], ['name' => '本月企v', 'id' => 2]];
|
||
} else if ($status == 5) {
|
||
$tabs = [['name' => '今日', 'id' => 1], ['name' => '本月到店', 'id' => 2]];
|
||
} else if ($status == 6) {
|
||
$tabs = [['name' => '今日', 'id' => 1], ['name' => '本月订单', 'id' => 2]];
|
||
} else if ($status == 7) {
|
||
$tabs = [['name' => '今日', 'id' => 1], ['name' => '本月战败', 'id' => 2]];
|
||
} else if ($status == 8) {
|
||
$tabs = [['name' => '今日', 'id' => 1], ['name' => '本月退订', 'id' => 2]];
|
||
}
|
||
return ['list' => $tabs];
|
||
}
|
||
|
||
/**
|
||
* Notes:客户回访记录列表
|
||
* Created on: 2022/10/14 14:40
|
||
* Created by: dengbw
|
||
* @param array $params
|
||
* @param int $visit
|
||
* @return array
|
||
*/
|
||
private function visit_lists($params = [], $visit = 1)
|
||
{
|
||
$group_id = $this->session['group_id'];
|
||
$biz_type = $this->get_biz('type');
|
||
$page = intval($params['page']);
|
||
$size = intval($params['size']);
|
||
$tab_id = intval($params['visit_tab_id']);
|
||
!$page && $page = 1;
|
||
!$size && $size = 10;
|
||
$count = 0;
|
||
$lists = $where = $rows = [];
|
||
if ($visit == 1) {//客户回访记录
|
||
$status = intval($params['status']);
|
||
$t_day = date('Y-m-d');
|
||
$where = array('a.biz_id' => $this->biz_id, 'a.cs_biz_id<>' => -1, 'a.status in(0,1)' => null, 'b.t_day' => $t_day);
|
||
$params['level'] && $where['a.level'] = $params['level'];//等级
|
||
$params['admin_id'] && $where['a.admin_id'] = $params['admin_id'];//等级
|
||
if ($status == 2) {//已跟进
|
||
$where['b.status'] = 2;
|
||
} else {
|
||
if ($tab_id) {
|
||
$where['b.status'] = $tab_id;
|
||
} else {
|
||
$where['b.status<>'] = 2;
|
||
}
|
||
}
|
||
$group_id == 1 && $where['a.admin_id'] = $this->myuid;
|
||
$count = $this->mdCustomerVisitData->count_visit($where);
|
||
} else {//数据看板 数据列表
|
||
if ($tab_id == 2) {//今日
|
||
$s_c_time = date('Y-m-01', strtotime(date("Y-m-d"))) . ' 00:00:00';
|
||
$e_c_time = date('Y-m-d', strtotime("$s_c_time +1 month -1 day")) . ' 23:59:59';
|
||
} else {//本月
|
||
$s_c_time = date('Y-m-d') . ' 00:00:00';
|
||
$e_c_time = date('Y-m-d') . ' 23:59:59';
|
||
}
|
||
if ($visit == 3) {//今日/本月线索
|
||
$where = ['biz_id' => $this->biz_id, 'status>=' => 0, 'p_time>=' => $s_c_time
|
||
, 'p_time<=' => $e_c_time];
|
||
$group_id == 1 && $where['admin_id'] = $this->myuid;
|
||
$count = $this->customers_model->count($where);
|
||
} else if ($visit == 5 || $visit == 7) {//今日/本月到店/战败
|
||
$oplogs_type = $visit == 7 ? 7 : 4;//4到店7战败
|
||
$s_c_time = strtotime($s_c_time);
|
||
$e_c_time = strtotime($e_c_time);
|
||
$where = ['biz_id' => $this->biz_id, 'status>=' => 0];
|
||
$str_uids = '';
|
||
if ($group_id == 1) {
|
||
$str_uids = $this->myuid;
|
||
} else {
|
||
$res_user = $this->app_user_model->select(['biz_id' => $this->biz_id, 'group_id <' => 4, 'status>=' => 0], 'id asc', 0, 0, 'id,userid');
|
||
foreach ($res_user as $k => $v) {
|
||
$str_uids = $str_uids ? $str_uids . ',' . $v['id'] : $v['id'];
|
||
}
|
||
}
|
||
!$str_uids && $str_uids = '-1';
|
||
$where["id in(select customer_id from lc_receiver_customer_oplogs where type={$oplogs_type} and uid in({$str_uids}) and c_time>={$s_c_time} and c_time<={$e_c_time})"] = null;
|
||
$count = $this->customers_model->count($where);
|
||
}
|
||
}
|
||
if ($count) {
|
||
$fileds = 'id,name,admin_id,mobile,level,car_json,is_top,cf_title,brand_id,sales_id,cont_time,c_time,p_time,if_defeat
|
||
,of_id,of2_id,wxqy,status,biz_id,cs_biz_id,county_id,cid';
|
||
if ($visit == 1) {
|
||
$fileds = 'a.id,a.name,a.admin_id,a.mobile,a.level,a.is_top,a.cont_time,a.c_time,a.if_defeat,a.cf_title
|
||
,a.of_id,a.of2_id,a.status,a.biz_id,a.county_id,cid';
|
||
$rows = $this->mdCustomerVisitData->select_visit($where, 'a.id desc', $page, $size, $fileds);
|
||
$lists = $this->listCustomerField(['rows' => $rows, 'biz_type' => $biz_type, 'group_id' => $group_id]);
|
||
} else if ($visit == 4) {
|
||
$fileds = 'distinct(external_userid) as external_userid,userid,c_time';
|
||
$rows = $this->mdWechatLog->select($where, 'c_time desc', $page, $size, $fileds);
|
||
foreach ($rows as $k => $v) {
|
||
$mobile = $nickname = $avatar = '';
|
||
$re_item = [];
|
||
if ($v['external_userid']) {//查找企微用户
|
||
$where_wec = ['external_userid' => $v['external_userid']];
|
||
$v['userid'] && $where_wec['userid'] = $v['userid'];
|
||
$res_wec = $this->mdWechat->get($where_wec);
|
||
if ($res_wec) {
|
||
$mobile = $res_wec['mobile'];
|
||
$nickname = $res_wec['name'];
|
||
$avatar = $res_wec['avatar'];
|
||
}
|
||
}
|
||
if ($mobile) {//查找关连客户
|
||
$where = ['mobile' => $mobile, 'status>=' => 0];
|
||
$this->biz_id && $where['biz_id'] = $this->biz_id;
|
||
$res_cus = $this->customers_model->get($where);
|
||
if ($res_cus) {
|
||
if ($res_cus['wxqy'] == 0) {//更新为企微好友
|
||
$res_cus['wxqy'] = 1;
|
||
$this->customers_model->update(['wxqy' => $res_cus['wxqy']], ['id' => $res_cus['id']]);
|
||
}
|
||
$rows = [$res_cus];
|
||
$re = $this->listCustomerField(['rows' => $rows, 'biz_type' => $biz_type, 'group_id' => $group_id]);
|
||
count($re) && $re_item = $re[0];
|
||
}
|
||
}
|
||
if (!$re_item) {//未关连到客户
|
||
$other_data['通过时间'] = date('Y-m-d', $v['c_time']);
|
||
if ($v['userid']) {//查找销售顾问
|
||
$res_user = $this->app_user_model->get(['userid' => $v['userid']]);
|
||
$res_user && $other_data['车管家'] = $res_user['uname'] ? $res_user['uname'] : $res_user['nickname'];
|
||
}
|
||
$re_item = ['nickname' => $nickname, 'avatar' => $avatar, 'other_data' => $other_data];
|
||
}
|
||
$lists[] = $re_item;
|
||
}
|
||
} else {
|
||
$rows = $this->customers_model->select($where, 'c_time desc', $page, $size, $fileds);
|
||
$lists = $this->listCustomerField(['rows' => $rows, 'biz_type' => $biz_type, 'group_id' => $group_id]);
|
||
}
|
||
}
|
||
$data = [
|
||
'list' => $lists,
|
||
'total' => $count
|
||
];
|
||
return $data;
|
||
}
|
||
|
||
/**
|
||
* Notes:战败申请列表
|
||
* Created on: 2021/10/21 15:19
|
||
* Created by: dengbw
|
||
* @return array
|
||
* @throws Hd_exception
|
||
*/
|
||
protected function get_defeats()
|
||
{
|
||
$group_id = $this->session['group_id'];
|
||
if ($group_id == 1) {
|
||
return $data = ['list' => [], 'total' => 0];
|
||
}
|
||
$params = $this->input_param();
|
||
$page = $params['page'];
|
||
$size = $params['size'];
|
||
!$page && $page = 1;
|
||
!$size && $size = 10;
|
||
$where = array('biz_id' => $this->biz_id, 'cs_biz_id<>' => 1, 'if_defeat' => 1, 'status>' => -1);
|
||
$count = $this->customers_model->count($where);
|
||
$lists = [];
|
||
if ($count) {
|
||
$fileds = 'id,name,mobile,jsondata,cf_title,of_id,of2_id,rid';
|
||
$rows = $this->customers_model->select($where, 'id desc', $page, $size, $fileds);
|
||
foreach ($rows as $key => $val) {
|
||
$jsondata = $val['jsondata'] ? json_decode($val['jsondata'], true) : array();
|
||
$reason = $jsondata['defeat']['reason'] ? '战败理由：' . $jsondata['defeat']['reason'] : '';
|
||
$lists[] = [
|
||
'id' => $val['id'],
|
||
'name' => $val['name'],
|
||
'mobile' => $this->get_mobile(['mobile' => $val['mobile'], 'rid' => $val['rid']]),
|
||
'reason' => $reason,
|
||
];
|
||
}
|
||
}
|
||
$data = [
|
||
'list' => $lists,
|
||
'total' => $count
|
||
];
|
||
return $data;
|
||
}
|
||
|
||
/**
|
||
* Notes:通过战败申请
|
||
* Created on: 2021/10/21 16:19
|
||
* Created by: dengbw
|
||
* @throws Exception
|
||
*/
|
||
protected function put_defeats()
|
||
{
|
||
$group_id = $this->session['group_id'];
|
||
if ($group_id == 1) {
|
||
throw new Exception('无操作权限', ERR_PARAMS_ERROR);
|
||
}
|
||
$params = $this->input_param();
|
||
$id = intval($params['id']);
|
||
$type = intval($params['type']);
|
||
if (!$id) {
|
||
throw new Exception('参数错误', ERR_PARAMS_ERROR);
|
||
}
|
||
$row = $this->customers_model->get(array('id' => $id));
|
||
if (!$row) {
|
||
throw new Exception('用户不存在', ERR_PARAMS_ERROR);
|
||
}
|
||
if (!$row['if_defeat']) {
|
||
throw new Exception('未申请战败', ERR_PARAMS_ERROR);
|
||
}
|
||
$jsondata = $row['jsondata'] ? json_decode($row['jsondata'], true) : array();
|
||
if ($type == 1) {
|
||
$update['if_defeat'] = 2;//再战
|
||
} else {
|
||
$def_time = date("Y-m-d H:i:s");
|
||
$jsondata['defeat']['pass_time'] = $def_time;
|
||
$update['status'] = 3;
|
||
$update['if_defeat'] = 0;
|
||
$update['def_time'] = $def_time;
|
||
}
|
||
$update['jsondata'] = json_encode($jsondata, JSON_UNESCAPED_UNICODE);
|
||
$ret = $this->customers_model->update($update, ['id' => $id]);
|
||
if ($ret) {
|
||
$this->load->library('receiver/customers_entity');
|
||
$uid = $this->session['uid'];
|
||
$uname = $this->session['uname'];
|
||
if ($type == 1) {
|
||
$this->customers_entity->add_log($id, $uid, $uname, '拒绝战败申请', 9);
|
||
} else {
|
||
//战败
|
||
$admin_id = $row['admin_id'] ? $row['admin_id'] : $uid;//战败归属顾问的uid
|
||
$this->customers_entity->add_log($id, $admin_id, $uname, '客户战败', 7);
|
||
//更新客户已回访
|
||
$this->customers_entity->add_log_visit($id, $uid, $uname, '', 0, 1);
|
||
}
|
||
throw new Exception('操作成功', API_CODE_SUCCESS);
|
||
}
|
||
throw new Exception('操作失败', ERR_PARAMS_ERROR);
|
||
}
|
||
|
||
/**
|
||
* Notes:来源title
|
||
* Created on: 2022/3/11 15:53
|
||
* Created by: dengbw
|
||
* @param $params
|
||
* @return string
|
||
*/
|
||
private function get_cfTitle($params)
|
||
{
|
||
$map_cfrom2 = $this->clues_cfrom_model->get(array('id' => $params['of2_id']));
|
||
$map_cfrom = $this->clues_cfrom_model->get(array('id' => $map_cfrom2['pid']));
|
||
$title = $map_cfrom['title'] . '-' . $map_cfrom2['title'];
|
||
|
||
return $title;
|
||
}
|
||
|
||
/**
|
||
* Notes:显示电话格式
|
||
* Created on: 2022/3/9 14:38
|
||
* Created by: dengbw
|
||
* @param $params
|
||
* @return string
|
||
*/
|
||
private function get_mobile($params)
|
||
{
|
||
$mobile = $params['mobile'];
|
||
if (!$mobile) {
|
||
return '';
|
||
} elseif ($params['rid']) {
|
||
return mobile_asterisk($mobile);
|
||
} else {
|
||
return $mobile;
|
||
}
|
||
}
|
||
|
||
/**
|
||
* Notes:判断分配客户权限
|
||
* Created on: 2022/3/18 10:02
|
||
* Created by: dengbw
|
||
* @return int
|
||
*/
|
||
private function get_allot()
|
||
{
|
||
$allot = 1;
|
||
$group_id = $this->session['group_id'];
|
||
if ($group_id == 1) {//销售不可分配用户
|
||
$allot = 0;
|
||
}
|
||
return $allot;
|
||
}
|
||
|
||
/**
|
||
* Notes:计划回访时间
|
||
* Created on: 2022/6/6 14:13
|
||
* Created by: dengbw
|
||
* @param $params
|
||
* @return string
|
||
*/
|
||
private function get_visit_time($params)
|
||
{
|
||
$today = date('Y-m-d');//今天
|
||
$re = $this->mdCustomerVisitData->get(['c_id' => $params['c_id'], 'biz_id' => $params['biz_id']
|
||
, 'sales_id' => $params['sales_id'], 't_day' => $today]);
|
||
$visit_time = '';
|
||
if ($re) {
|
||
if ($re['pid']) {//有逾期id 找最初回访日期并统计次数
|
||
$re_pid = $this->mdCustomerVisitData->get(['id' => $re['pid']]);
|
||
if ($re_pid) {
|
||
$visit_time = $re_pid['t_day'];
|
||
$count = $this->mdCustomerVisitData->count(['pid' => $re['pid']]);
|
||
$count && $visit_time = $visit_time . "(逾期{$count}次)";
|
||
}
|
||
} else {
|
||
$visit_time = $re['t_day'];
|
||
}
|
||
} else {
|
||
$re = $this->mdCustomerVisitData->get(['c_id' => $params['c_id'], 'biz_id' => $params['biz_id'],
|
||
'sales_id' => $params['sales_id'], 't_day>' => $today]);
|
||
$re && $visit_time = $re['t_day'];
|
||
}
|
||
return $visit_time;
|
||
}
|
||
|
||
/**
|
||
* Notes:获取门店信息
|
||
* Created on: 2022/6/30 15:09
|
||
* Created by: dengbw
|
||
* @param string $params
|
||
* @return string
|
||
*/
|
||
private function get_biz($params = '')
|
||
{
|
||
if ($params) {
|
||
$re = $this->biz_model->get(['id' => $this->biz_id, 'status' => 1], $params);
|
||
$re = $re ? $re[$params] : '';
|
||
} else {
|
||
$re = $this->biz_model->get(['id' => $this->biz_id, 'status' => 1]);
|
||
}
|
||
return $re;
|
||
}
|
||
|
||
}
|